Jason Ortiz

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• Provided emotional support to patients and their families during difficult times.
• Assisted patients with daily living activities, such as bathing, grooming and dressing.
• Maintained a clean, safe environment in the patient's room or area of residence.
• Provided companionship by engaging in conversation or playing games with the patient.

• Developed relationships with customers to ensure repeat business and customer satisfaction
• Created detailed reports on team performance and submitted them to management regularly
• Worked closely with other departments to ensure seamless resolution of customer queries.

• Assisted with special projects as needed by researching information on the internet or through other sources
• Greeted visitors, determined their needs and directed them to the appropriate personnel
• Data entry
• Filing
• Meeting minutes

• Managing incoming calls and service inquiries and generating sales.
• Developed relationships with customers to ensure repeat business and customer satisfaction.
• Helped customer with large group reservations.
• Process required transactions via web-based applications.