Jason Ortiz
Port Orange,FL
Summary
Detail-oriented Clerk with experience at Publix supermarkets, skilled in accurate data entry, inventory management, and customer service. Recognized for achieving high customer satisfaction ratings and training new team members. Proven ability to suggest process improvements, collaborate with cross-functional teams, and maintain organized, efficient work environments.
Overview
4
4
years of post-secondary education
23
23
years of professional experience
Work History
Clerk
Publix supermarkets
Port Orange, FL
10.2003 - Current
- Achieved 99% data accuracy by performing data entry tasks for multiple records daily
- Enhanced customer satisfaction by assisting customers in locating products and providing tailored recommendations
- Improved onboarding efficiency by assisting in training new clerks on company policies, procedures, and systems
- Achieved consistently high customer satisfaction ratings through friendly service and attention to detail
- Optimized sales opportunities and minimized waste by closely monitoring inventory levels to prevent out of stocks or overstock situations
- Resolved customer complaints effectively by applying strong problem-solving skills to deliver satisfactory outcomes
- Ensured timely delivery of goods by collaborating with cross-functional teams, including the purchasing department
- Met all deadlines while maintaining accuracy by prioritizing workload effectively
- Increased departmental productivity by suggesting and implementing process improvements
Tree Removal Contractor
Ace Tree Surgeons
Port Orange, FL
08.2010 - 10.2016
- Operated chainsaws and other tools for tree cutting and trimming.
- Assessed tree health and recommended maintenance strategies to enhance tree longevity.
- Collaborated with team members on large-scale tree removal projects.
- Maintained safety protocols, ensuring crew and property protection during operations.
- Conducted site evaluations to determine optimal tree care strategies.
- Trained new staff on equipment usage and safety procedures.
- Communicated with clients to understand their tree service needs.
- Updated clients on progress throughout the process, fostering transparent communication and trust.
- Resolved any problems encountered during the course of construction work.
Education
Bachelor of Science - Business Administration And Management
Daytona State College
Daytona Beach, FL 08.2022 - 08.2026
Culinary A.S. - Business Management & the arts of culinary
Daytona State College
Port Orange, FLAssociate of Science - Business Administration And Management
Daytona State College
Daytona Beach, FLSkills
- Data management
- Inventory management
- Onboarding assistance
- Process improvement
- Task coordination
- Problem resolution
- Customer service
- Team collaboration
- Safety management
- Record maintenance
- Team relationships
- Communication skills
Timeline
Bachelor of Science - Business Administration And Management
Daytona State College
08.2022 - 08.2026
Tree Removal Contractor
Ace Tree Surgeons
08.2010 - 10.2016
Clerk
Publix supermarkets
10.2003 - Current
Culinary A.S. - Business Management & the arts of culinary
Daytona State College
Associate of Science - Business Administration And Management
Daytona State College