Jason Owen
Summary
Experienced duty manager proficient in solving diverse issues. Proficient in business needs and focused on improving customer relations, team productivity and service quality. Demonstrated track record of success. Makes Safety a top Priority. Official Trainer on All Power Equipment
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Manager on Duty
Walmart
Ashland, KY
03.2002 - Current
- Supervised store operations and maintained compliance with company policies.
- Managed scheduling and staffing to ensure adequate coverage during peak hours.
- Trained and developed team members on customer service best practices.
- Coordinated inventory management and restocking processes for efficient operations.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Monitored sales floor for safety hazards and ensured a clean environment.
- Trained new employees on job duties and company policies.
Education
BBA - Business Management
Morehead State University
Morehead, KY 08.1997 - 12.2002
Skills
- Inventory management
- Scheduling management
- Sales and marketing
- Merchandising strategies
- Team leadership
- Staff training
- Performance evaluation
- Strategic planning
- Effective communication
- Customer service focus
- Problem solving
- Time management
- Customer service
Timeline
Manager on Duty
Walmart
03.2002 - Current
BBA - Business Management
Morehead State University
08.1997 - 12.2002