Jason Pagan
Brighton,CO
Summary
Efficient administrator eager to leverage knowledge in cloud-based database management systems. Skilled in database security, backup and recovery with good understanding of automation and containerization tools. Team-oriented with strong work ethic.
Overview
6
6
years of professional experience
Work History
Salesforce Administrator
Wellpath Recovery Solutions
Centennial
01.2021 - Current
- Manage and maintain the Salesforce's data, including customer information, sales reports, and sales forecasts
- Provide administrative support to the sales team, including scheduling meetings, managing calendars, and preparing sales reports
- Coordinate with other departments to ensure accurate and timely data entry and reporting
- Improved Salesforce data management and reporting processes by cleaning up duplicate data and inconsistent field standards, resulting in a 25% reduction in errors and a 15% increase in efficiency
- Developed and implemented a Salesforce training program that increased new hire productivity by 20% within the first nine months.
Logistics Coordinator
US Labs
Brockton
03.2018 - 06.2019
- Managed and assigned tasks to 100 employees in ou northeast division, training new staff on our software system
- Oversaw receipt, placement, and tracking of constantly-rotating inventory to ensure 12% less shrink and made finding products easier
- Owned the project schedule and met deadlines by proactively identifying and mitigating any logistical roadblocks.
- Tracked orders and notified customers of status or potential delays.
Education
Bachelor of Science - Business Management
University of Massachusetts - Boston
Boston, MA05.2021
Skills
- Sales force data management and reporting
- Sales force training and development
- Administrative support
- Project management
- Customer service
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Salesforcecom
- Process Automation
Timeline
Salesforce Administrator
Wellpath Recovery Solutions
01.2021 - Current
Logistics Coordinator
US Labs
03.2018 - 06.2019
Bachelor of Science - Business Management
University of Massachusetts - Boston
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