JASON PATCH
Shawnee,KS
Summary
Knowledgeable operations manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Enjoy building focused driven teams, leading by example, and doing things the correct way.
Overview
16
16
years of professional experience
Work History
Operations Manager
Walmart
Edgerton, Kansas
09.2019 - Current
- Oversee 4 managers and 4 leads with anywhere from 40 to 120 associates throughout the year
- Create and execute a business plan each day to maximize throughput, performance, and quality, while maintaining the highest safety standards
- Generate weekly assumptions for all of outbound utilizing previous weeks data
- Increased on time delivery over the last 2 years by 21% while maintaining an on time shipment of over 99.8%
- Increased all 4 of outbound’s quality scores which in turn improved our overall customer score by 32%.
Area Manager
Walmart
Edgerton, Kansas
03.2017 - 09.2019
- Oversaw a picking team that had anywhere from 40 to 70 associates throughout the year
- Created a plan each day to ensure we met all our customer promises at the highest efficiency
- Identified ways to drive a safe culture and a safe work place to ensure we met OHSA standards and our own company goals
- Drove a customer centered focus among all associates through our LID’s and on-time delivery processes
- Adapted change through continuous improvement processes to help drive performance and safety.
Assistant General Manager, E-Commerce
RALLY HOUSE/KANSAS SAMPLER, INC.
Lenexa, Kansas
01.2013 - 03.2017
- Oversaw all fulfillment of e-commerce orders, totaling more than 80,000 orders each year
- Managed two supervisors and a team of 15 to 25 full-time, part-time, and seasonal employees
- Analyzed Warehouse Management System (WMS) reports to ensure the warehouse ran efficiently and accurately
- Oversaw the transfer process for replenishing product in the company’s 49 retail stores
- Contributed in the increase of internet sales by 16% in 2015 and 26% in 2016 to date.
Owner/General Manager
RETRO NIGHT CLUB
Kansas City, Missouri
01.2008 - 12.2012
- Maintained day-to-day operations including all finances
- Managed eight to 10 employees
- Conducted meetings with promoters and suppliers for successful operation
- Increased profit margins every year of operation
- Developed marketing strategies to increase sales with businesses in downtown Kansas City area.
Education
Bachelor of Science in Education - Exercise Science – Sport and Fitness Management
UNIVERSITY OF KANSAS
YELLOW BELT IN SIX SIGMA
04-2018
Timeline
Operations Manager
Walmart
09.2019 - Current
Area Manager
Walmart
03.2017 - 09.2019
Assistant General Manager, E-Commerce
RALLY HOUSE/KANSAS SAMPLER, INC.
01.2013 - 03.2017
Owner/General Manager
RETRO NIGHT CLUB
01.2008 - 12.2012
Bachelor of Science in Education - Exercise Science – Sport and Fitness Management
UNIVERSITY OF KANSAS
YELLOW BELT IN SIX SIGMA