Jason Perez
Houston,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Debt Collector
FMA Alliance
04.2024 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Online Personal Shopper
Sams Club
06.2023 - 12.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Server Assistant
Perry's Steakhouse & Grille
06.2020 - 12.2022
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Education
Bachelor of Science - Computer Science
University of Houston-Downtown (UHD)
1 Main St, Houston, TX 7700205-2026
High School Diploma -
Cypress Creek High School
9815 Grant Rd, Houston, TX 7707005-2021
Skills
- Client relations/Customer Service
- Negotiation
- Patience and persistence
- Accounting systems
Timeline
Debt Collector
FMA Alliance
04.2024 - Current
Online Personal Shopper
Sams Club
06.2023 - 12.2023
Server Assistant
Perry's Steakhouse & Grille
06.2020 - 12.2022
Bachelor of Science - Computer Science
University of Houston-Downtown (UHD)
High School Diploma -
Cypress Creek High School
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