Summary
Overview
Work History
Education
Skills
Timeline
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Jason Poteet

Lubbock,TX

Summary

I’m highly and self-motivated individual. I have 30 plus years experience doing all sorts of trades. i live for the moment and I ride with the waves. I’m looking forward to working with people on a different level. I’m always excited to learn new things and I am a quick learner.

Overview

17
17
years of professional experience

Work History

Owner

Teetop quality lawn
Lubbock, Texas
04.2016 - Current
  • Managed daily operations and ensured smooth workflow in all areas.
  • Coordinated scheduling of staff to meet business needs effectively.
  • Developed marketing strategies to attract new customers and increase visibility.
  • Maintained inventory levels and ordered supplies as needed for services.
  • Trained new employees on customer service standards and operational procedures.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Implemented best practices for maintaining a clean and organized workspace.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

CSR, Sales

VXI Global
Lubbock , Tx
01.2009 - 04.2016
  • Assisted customers with product inquiries and service issues.
  • Processed sales transactions efficiently using company software.
  • Educated customers about product features and benefits.
  • Resolved customer complaints through effective communication techniques.
  • Collaborated with team members to enhance customer service strategies.
  • Upsold additional products based on customer needs and preferences.
  • Provided feedback to management on customer trends and concerns.
  • Educated customers on product features and benefits so that they can make informed decisions when purchasing a product or service.
  • Analyzed customer feedbacks and surveys data in order to identify trends in customer preferences and interests.
  • Adhered strictly to company policies and procedures while handling customer queries and requests.
  • Performed account maintenance duties such as updating customer information in CRM system.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Team Manager

Collegiate concepts inc
Lubbock , Tx
05.2008 - 06.2010
  • Streamlined communication between departments to improve collaboration.
  • maintained professionalism while interacting with college students and staff to deliver product effectively.
  • monitored employees delivering product all over campuses.
  • Set goals for performance and deadlines to comply with company plans and vision.

Education

High School Diploma -

Lubbock High
Lubbock, TX
05-1998

Some College (No Degree) - Psychology

Howard Payne Christian University
Brownwood, TX

Skills

  • Business management
  • Financial management
  • Marketing strategy
  • Conflict resolution
  • Customer service
  • Team leadership
  • Staff training
  • Project planning
  • Inventory control
  • Vendor negotiation
  • Effective communication
  • Relationship building
  • Profit and loss
  • Sales management
  • Staff hiring
  • Verbal and written communication
  • Marketing tactics
  • Cash flow optimization
  • Labor relations
  • Bidding processes
  • Sales strategy development
  • Sales oversight
  • Business development

Timeline

Owner

Teetop quality lawn
04.2016 - Current

CSR, Sales

VXI Global
01.2009 - 04.2016

Team Manager

Collegiate concepts inc
05.2008 - 06.2010

High School Diploma -

Lubbock High

Some College (No Degree) - Psychology

Howard Payne Christian University

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Jason Poteet