Jason Power
Rialto,CA
Summary
Professional with experience in retail and house cleaning, prepared for leadership in retail management. Skilled in design, inventory management, and customer service. Focused on team collaboration and achieving results. Adaptable and reliable, capable of meeting evolving needs. Proficient in training staff, optimizing workflows, and enhancing customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Custom Framing Manager
Michaels Custom Framing
01.2014 - Current
- Consulting with customers to understand their needs, suggesting suitable frame styles and materials in custom framing.
- Recommending specific products on the sales floor, and guiding them through the selection process.
- Lead, mentor, and manage a high-performing team both on the sales floor and in the framing department. Team size ranges from 4-10 people during non-peak and peak seasons.
- Actively promoting custom framing services to customers and driving sales.
- Maintaining our ranked status of being one of the top 3 stores in sales and customer service within our district of 15 stores.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Cleaning Professional
Deb’s Cleaning Service
01.2010 - Current
- Ability to pay attention to the smallest details, ensuring every surface is spotless and every corner is cleaned.
- Knowledge of proper sanitization techniques for bathrooms and kitchens, including the use of safe and effective cleaning products.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Reduced time spent on cleaning tasks by effectively managing workloads and prioritizing responsibilities.
- Established trust with clients by maintaining confidentiality regarding their personal belongings and living spaces while performing duties as a Cleaning Professional.
Education
Associates Degree - Digital Science
Art Institute of California - North Hollywood
North Hollywood, CA12-2010
High School Diploma -
Etiwanda High School
10-2006
Skills
- Business Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Artistic eye
- Safe work practices
- Customer service
- Problem-solving abilities
Certification
Gold Star certified in Custom Framing
Timeline
Custom Framing Manager
Michaels Custom Framing
01.2014 - Current
Cleaning Professional
Deb’s Cleaning Service
01.2010 - Current
Associates Degree - Digital Science
Art Institute of California - North Hollywood
High School Diploma -
Etiwanda High School
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