Jason Rabenstein

Experienced in Management, Customer Service, and Merchandising. Effective leadership and motivational skills drive teams to success. Ensures quality assurance through regulatory guidelines and training programs. Dedicated to customer satisfaction, building productive relationships, resolving complex issues, and maintaining customer loyalty.

T.J. Maxx:

• Helped in building a team with outstanding customer service, achieving over 80% on surveys for multiple months (current YTD: 89%).
• As a member of the management team, I contributed to increasing sales from $12 million to $16 million between FY2021 and FY2025. Currently trending 3.65%+ vs last year sales.
• Contributed to the store team that achieved the highest units sold in the Region during Christmas 2024.
• Recognized as favorite Manager by employees.

Food Lion:

• Enhanced customer service from 81% to 93% within 3 months.
• Successfully reduced financial losses due to internal theft from $1000 to $100 within a period of less than three months.

Petco:

• Acknowledged on nine occasions by the General Manager and District Leaders for delivering exceptional customer service.
• Achieved the highest customer service score in the Southern Region, encompassing approximately 400 stores, in 2017.
• Grand opened Palm Coast, FL store in 2016. Help led team to financial growth by at least 3% each year.

Circuit City:

• Received six promotions over eight years.
• Five-time Employee of the Month for achieving company goals.
• Corporate award for meeting the monthly budget goal for 12 consecutive months (the only team to do so in the district).