Jason Ramey
Dallas,TX
Summary
Results-driven Department Supervisor with Home Depot experience leading teams, coordinating daily operations, and maintaining high standards for customer service, safety, and productivity. Experienced in inventory management, workflow coordination, problem-solving, and team development in a fast-paced retail environment. Seeking to leverage strong leadership, operational, and organizational skills in a Logistics Supervisor role to improve efficiency, ensure accurate inventory movement, and support dependable supply chain operations.
Overview
15
15
years of professional experience
Work History
Department Supervisor
Home Depot
Dallas, Tx
04.2020 - Current
- Supervised daily operations and workflow of department staff.
- Provide exceptional customer service by assisting customers with product selection, project needs, product knowledge, and solutions while driving sales and customer satisfaction.
- Trained new associates on product knowledge and customer service techniques.
- Managed inventory levels and organized merchandise displays for optimal visibility.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Promoted safety standards to protect employees and customers in the retail environment.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Server
Mi Dia From Scratch
01.2018 - 12.2018
- Obtained TABC and food handlers certifications to ensure compliance with safety regulations.
- Accommodating guest needs and guiding them through the menu with history and background
- Accommodated guest needs, guiding them through menu with historical context and background
- Collaborated effectively with team members in high-pressure, fast-paced environments.
- Established rapport with guests, remembering their names to enhance personal experience
- Work well with others while being intoxicated
Server
Saltgrass Steakhouse
Grapevine, Texas
01.2012 - 12.2018
- Earned 'A Wait' recognition to uphold high standards of guest service and satisfaction. (lead server) for the majority of tenure
- Led by example to foster a collaborative teamwork culture among staff during each shift. to drive a teamwork culture where everyone works as one each and every shift
- To ensure a great guest experience would vary the walking path through the restaurant to engage with all guests and make sure the entire team would be hitting the steps of service
- Facilitated banquet-style events by coordinating with catering managers to meet guest expectations. parties working closely with catering managers to ensure there was an understanding of the guest expectations and specific needs for the party
- Reviewed catering and banquet contracts with managers to align event specifics before execution./banquet contract with the catering manager and MOD to ensure the specifics of the party were all aligned prior to the event
- Worked banquet style parties working closely with catering managers to ensure there was an understanding of the guest expectations and specific needs for the party
- Would review catering/banquet contract with the catering manager and MOD to ensure the specifics of the party were all aligned prior to the event
- Demonstrated proven ability to thrive in fast-paced and high-pressure work environments. to work in a fast paced and stressful environment
- Functioned effectively both independently and as part of a team to support business objectives. independently as well as working with a team based structure
Bartender
The Woolworth
Dallas, Texas
- Operated all opening bartending duties for day bar Monday through Friday, also served as closing server 2-3 night shifts weekly
- Currently average $72,000 yearly bar sales for day bar, average $72,500 in yearly sales for server shifts, for a total of $144,500 in annual sales
- Prepared daily bar supplies for day and night shifts, including juices, syrups, and batches for the week
- Set up bar inventory pars for the week based on previous night bar sales and projected sales
- Quickly build guest rapport and deliver guest experience according to the expectations of the Woolworth brand
- Anticipating guests needs and delivering a customized and unique guest experience
- Oversaw delivery process for bar supplies, ensuring timely arrival and proper documentation. for LBW, check against inventory numbers, and stock bar storage and bar with new inventory
- Close day bar and make sure all bar areas are clean, sanitary, and stocked for the evening shifts
Bartender/Server/Key
MidiCi
Euless, Texas
- Average $700 per shift in sales
- Receive and check in liquor beer and wine orders
- Accommodate guest’s needs with dietary needs
- Suggest items that enhance their dining experience
- Ask questions about likes and dislikes to point them in the right direction
- Create returning guests through value and experience
- Table touches, quality checks, exceed expectations
- Food handlers certification
- Anticipating and accommodating guests needs
- Aware of restaurant ingredients for allergies or modifications for guests needs
- Creating return guests
- Treating new guests as if they have been dining there for years
- Creating a comfortable environment
- Knowledge of point of sales POS system
- Cash and credit card sales
- Menu knowledge to guide the guests and ability to answer questions
- Multi task with different portals of food ordering (door dash, slice)
Education
University of Texas at Arlington - Criminal Justice and Criminology
University of Texas at Arlington
Skills
- Inventory management
- Customer service
- Employee training
- Sales forecasting
Honors Activities Volunteer
Christian Community Association, Volunteer, Volunteer at a local Christian resale shop to raise money to feed, provide shelter and educate the less fortunate.
Timeline
Department Supervisor
Home Depot
04.2020 - Current
Server
Mi Dia From Scratch
01.2018 - 12.2018
Server
Saltgrass Steakhouse
01.2012 - 12.2018
Bartender/Server/Key
MidiCi
Bartender
The Woolworth
University of Texas at Arlington - Criminal Justice and Criminology
University of Texas at Arlington