Results-driven Operations Professional with extensive experience in retail management and logistics. Expertise in inventory control and team leadership, ensuring compliance with corporate standards while enhancing customer satisfaction and store efficiency.
Overview
20
20
years of professional experience
Work History
Assistant Team Lead
Victory Marketing / Sprint Mart
Huntsville
07.2024 - Current
Direct daily convenience store operations, ensuring full compliance with corporate standards, safety regulations, and customer service benchmarks.
Manage inventory accounting and product ordering cycles to minimize stockouts and reduce product waste.
Execute precise daily financial paperwork and data entry, maintaining 100% accuracy in store performance reporting.
Resolve escalated customer inquiries efficiently, fostering a welcoming environment that drives repeat local business.
Delivery Driver
DoorDash
Huntsville
09.2020 - 06.2024
Managed independent, high-volume logistics operations, consistently meeting tight delivery windows for local retail and restaurant orders.
Maintained a high customer satisfaction rating by ensuring order accuracy, temperature control, and professional communication.
Utilized digital mapping and route optimization strategies to maximize daily fuel and time efficiency.
Machine Operator / Line Lead
Cinram
Huntsville
10.2006 - 12.2016
Executed complex customer build orders by adjusting machinery settings, minimizing production defects and downtime.
Led manufacturing lines and operated specialized packaging machinery, consistently hitting high-volume CD/DVD production quotas.
Cross-trained line workers on machinery operations, safety protocols, and quality control standards to enhance team capabilities.