Jason Rey
Fort Wayne
Summary
Accomplished business owner with expertise in project management and customer relations, honed at Snowbird Builders LLC. Successfully directed construction projects, enhancing operational efficiency and profitability. Leveraged strong relationship-building skills to secure repeat business and referrals. Proficient in strategic business planning and client service, driving customer satisfaction and retention.
Overview
28
28
years of professional experience
Work History
Owner
Snowbird Builders LLC
Fort Wayne, IN
06.2012 - Current
- Directed project management efforts to ensure timely completion of residential construction projects.
- Developed and implemented strategic business plans to enhance operational efficiency and profitability.
- Established relationships with subcontractors and suppliers to negotiate favorable terms and secure quality materials.
- Oversaw budgeting and financial forecasting to maintain cost control on various construction projects.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Owner
Snowbird Services LLC
Fort Wayne, IN
06.2012 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Expanded business into new markets.
- Fostered strong relationships with clients to boost retention rates.
Inside Sales Representative
Brandeis Machinery & Supply Company
Fort Wayne, IN
06.1998 - 05.2012
- Cultivated relationships with clients to understand needs and provide tailored solutions.
- Managed inbound and outbound sales calls, ensuring high levels of customer satisfaction.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
R. Nelson Snider High School
Fort Wayne, INNo Degree - Manufacturing Engineering
Ball State University
Muncie, INSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business planning
- Project estimating
- Inventory tracking and management
- Customer retention
Timeline
Owner
Snowbird Builders LLC
06.2012 - Current
Owner
Snowbird Services LLC
06.2012 - Current
Inside Sales Representative
Brandeis Machinery & Supply Company
06.1998 - 05.2012
R. Nelson Snider High School
No Degree - Manufacturing Engineering
Ball State University