Jason Rhodes
Edgewater,CO
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Consistent enthusiasm and positivity is what makes me stand out. I strive to better myself daily in all areas of life, my work included. I have spent a lot of time learning how to work hard and am not afraid of that, and also know how to deal with people and work in a fast paced close environment.
Overview
18
18
years of professional experience
Work History
Server
YardHouse Darden Restaurants
08.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Server, Bartender
Olive Garden Restaurant
12.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server, Service Professional
Olive Garden Restaurant
08.2019 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped run the shift as an acting manager doing taking care of guest recoveries, comps/voids, labor supervision throughout the shift, etc.
Knife Operator, Saw Operator
Tyson Foods
05.2014 - 06.2019
- Sharpened and changed blades per set schedule to prevent quality decay.
- Kept work areas organized, clean and free of safety hazards.
- Stood for long hours, frequently reached or bent and lifted up to 35-50 pounds regularly to carry out daily tasks.
- Very fast, repetitive, intense, physical labor.
- Worked in assembly line, operated whats called a chuck saw, also worked on the chain with moving carcasses making cuts as it moved.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Busser, Line Cook
Olive Garden Restaurant
02.2006 - 12.2013
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
Lawton-Bronson
Lawton, IA05.2011
Skills
- Special Dietary Requirements
- Quality Control
- Process Payments
- Menu Memorization
- Food Sales and Promotion
- High-Volume Dining
- Cash Handling
- Check Payment Processing
- Consistently Creates a Positive Atmosphere
- Critical Thinking
- Active Listening
- Time Management
Timeline
Server
YardHouse Darden Restaurants
08.2022 - Current
Server, Bartender
Olive Garden Restaurant
12.2021 - 08.2022
Server, Service Professional
Olive Garden Restaurant
08.2019 - 12.2021
Knife Operator, Saw Operator
Tyson Foods
05.2014 - 06.2019
Busser, Line Cook
Olive Garden Restaurant
02.2006 - 12.2013
High School Diploma -
Lawton-Bronson
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