JASON ROARK
Tyler,TX
Summary
Operations professional with expertise in fleet management and safety compliance. Demonstrated success in optimizing delivery routes and improving team performance. Strong ability to build relationships with customers and stakeholders while transitioning to a new career in logistics and emergency response.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Operations Manager & Dispatcher
NORTH COUNTRY OIL
Midland, Texas
2025.02 - Current
- Monitored fleet operations to uphold safety and compliance standards.
- Supervised field operations, ensuring adherence to safety regulations.
- Conducted regular inspections of drilling sites to identify safety issues.
- Managed customer inquiries regarding delivery status and service concerns.
- Utilized dispatch software to track shipments and optimize delivery routes.
- Assigned delivery routes to drivers for operational efficiency.
- Developed effective working relationships with customers, vendors, and stakeholders.
- Contributed innovative ideas to enhance team performance and outcomes.
- Managed daily operations to ensure efficient workflow and resource allocation.
- Oversaw staff training to enhance team performance and operational knowledge.
- Developed safety protocols to ensure compliance with industry regulations and standards.
DRIVER
NORTH COUNTRY OIL
Parshall, North Dakota
2022.08 - Current
- Operated hydrovac units to ensure safe excavation and efficient site preparation.
- Performed routine maintenance on hydrovac equipment to maintain operational reliability.
- Collaborated with team members to create efficient excavation plans.
- Monitored and enforced site safety protocols to minimize accident risk during excavation activities.
- Communicated with clients to clarify project requirements and timelines.
- Managed waste disposal processes in compliance with environmental regulations.
Delivery Driver
Lowe's Home Improvement
Laurel, MS
2021.12 - Current
- Delivered products to customer locations efficiently and safely.
- Delivered building materials to jobsites, ensuring timely arrival for construction projects.
- Loaded and unloaded delivery vehicles with care and precision.
Delivery Driver
CPS Logistics/Walgreens
Laurel, MS
2018.09 - 2021.12
- Delivered and hand unloaded goods at Walgreens stores, ensuring accurate and timely delivery.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes using GPS to enhance delivery efficiency and meet customer expectations.
- Provided exceptional customer service during deliveries, fostering positive customer relationships.
Transportation
Pine Belt Transportation
Petal, MS
2014.10 - 2018.09
- Picked up and delivered new and used automobiles to provide timely availability for customers, invoiced and collected payments from customers to maintain accurate financial records.
- Coordinated transportation logistics for guests attending corporate events.
- Coordinated transportation services for appointments when needed.
- Provided transportation to and from visitation sites as needed.
Repossession Agent
F&F Recovery
Clinton, MS
2013.09 - 2014.10
- Conducted vehicle repossessions according to company policies and legal guidelines.
- Inspected vehicles for damages and documented condition prior to repossession.
- Documented repossessions and collateral condition for worldwide clients in Mississippi, ensuring accurate records for asset recovery.
- Communicated with clients to arrange payment plans and discuss account status.
Warehouse Operations Manager
Cooper Classics
Rocky Mount, VA
2002.02 - 2013.07
- Managed daily operations for 15-20 employees in shipping and receiving environment.
- Supervised warehouse activities to ensure efficient workflow.
- Coordinated shipping and receiving processes with logistics partners.
- Maintained accurate stock records through effective inventory control.
- Implemented process improvements that increased operational efficiency.
- Oversaw equipment maintenance and established troubleshooting procedures.
- Investigated customer complaints about damaged or missing items promptly.
Education
High school or equivalent -
Franklin County High School
Rocky Mount, VACommercial Driver's License (CDL) - Class A
Skills
- Dispatch software proficiency
- Route optimization strategies
- Fleet management expertise
- Safety compliance knowledge
- Transportation regulations knowledge
- Incident reporting practices
- Inspection skills and procedures
- Load and unload operations
- Route management and tanker driving
- Delivery driver experience
- Tractor-trailer operation
- Commercial driving skills
- Heavy equipment operation
- Warehouse management
- Customer relationship management
- Operational planning techniques
- Cost control measures
- Vehicle tracking systems
- Multitasking and organization skills
- Time management proficiency
- Call handling techniques
- Team collaboration skills
- Problem-solving abilities
- Staff onboarding effectively
- Reporting analytics accuracy
- Map reading proficiency
- Dispatch coordination skills
- Fleet maintenance expertise
- Reporting analytics accuracy
Certification
- Tanker endorsement
- CDL
- CDL Class A
- DOT Medical Card
- Driver's license
- Air Brake Endorsement
- Doubles/Triples Endorsement
Additional Information - Summary
I am a motivated hard working dependable person. I have a drive to succeed. I own and operate a small Apiary in Sandersville, MS where I specialize in queen honey bee breeding and honey bee sales! I am a quick learner and people oriented and look forward to a career change. I am also a Mississippi state certified firefighter and Nationally Registered Emergency Medical Responder!
Assessments
Basic mechanical knowledge, Expert, 06/01/21, Understanding and applying mechanical concepts and processes.
Timeline
Operations Manager & Dispatcher
NORTH COUNTRY OIL
2025.02 - Current
DRIVER
NORTH COUNTRY OIL
2022.08 - Current
Delivery Driver
Lowe's Home Improvement
2021.12 - Current
Delivery Driver
CPS Logistics/Walgreens
2018.09 - 2021.12
Transportation
Pine Belt Transportation
2014.10 - 2018.09
Repossession Agent
F&F Recovery
2013.09 - 2014.10
Warehouse Operations Manager
Cooper Classics
2002.02 - 2013.07
High school or equivalent -
Franklin County High School