Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset.
Overview
32
32
years of professional experience
Work History
Division Manager
Transworld Systems Inc.
10.2007 - 08.2023
Supervised daily planning, coordination and administration for division operations.
Established clear and consistent policies and procedures.
Handled escalated complaints involving division operations and work of personnel under supervision.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Compiled and analyzed data to determine approaches to improve performance.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Store Manager
Rent A Center
09.1998 - 05.2007
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Radio Announcer
Various Stations
10.1991 - 07.1997
Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
Built broadcast storylines to interest listeners and grow station audience.
Conferred with advertising partners to develop and deploy effective promotional strategies.
Education
No Degree - Radio And Television Broadcasting
Prairie View A & M University
Prairie View, TX
Bachelor of Arts - Radio And Television Broadcasting
Sam Houston State University
Huntsville, TX
High School Diploma -
Hempstead High School
Hempstead, TX
05.1988
Skills
Providing Feedback
Performance Improvement
Performance Management
Active Learning
Systems Analysis
Policy and Procedure Improvement
Speaking
Staff Motivation
Monitoring
Sales and Marketing Expertise
Closing Techniques
Negotiation
Timeline
Division Manager
Transworld Systems Inc.
10.2007 - 08.2023
Store Manager
Rent A Center
09.1998 - 05.2007
Radio Announcer
Various Stations
10.1991 - 07.1997
No Degree - Radio And Television Broadcasting
Prairie View A & M University
Bachelor of Arts - Radio And Television Broadcasting
Sam Houston State University
High School Diploma -
Hempstead High School
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