Jason Rondeau, Sr
Leominster,MA
Summary
Dynamic Program Manager with a proven track record at American Tower, excelling in strategic planning and problem-solving. Expert in Agile projects and leading cross-functional teams to surpass objectives. Recognized for innovative solutions and collaborative problem solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Hilco Vision
05.2024 - Current
- Manage program of multiple projects solving preexisting problems with technical integrations. Systems include ERP (Infor M3) and Warehouse Management System (Softeon WMS) resulting in improved communications between systems. Reduced integration errors by over 60% resolving over $13m in data discrepancies.
- Develop strategic plans, setting clear objectives and achievable milestones for the team.
- Manage multiple strategic projects with numerous sub-projects.
- Manage cross-functional teams for successful project completion within deadlines and budgets.
- Develop PMO processes, project tracking (Confluence, Jira), Gantt charts, executive reporting.
- Regularly update program status to executive team.
Senior Information Security Analyst
American Tower
01.2023 - 05.2024
- Managed vulnerability management program and staff.
- Managed Linux security patching program.
- Provided expert guidance in selection and implementation of security tools, including vulnerability management (Rapid7 and Tenable), patch maintenance (Ansible), and cyber intelligence (Recorded Future).
- Deployed and managed scanning technology for thousands of mixed assets in 22 countries.
- Reduced potential risk by conducting thorough vulnerability assessments and recommending appropriate remediation strategies.
- Systematized implementation of remediation efforts to regional staff via ServiceNow, provided SME support resulting in over 400 completed assignments.
- Developed asset classification in accordance with NIST SP800-53 framework.
- Implemented multi-factor authentication with SSO for all user accounts consisting of appx 10,000 employees around the world using more than 100 applications with Azure AD with MS Authenticator.
Project Manager (Information Security)
American Tower
10.2019 - 06.2023
- Successfully managed delivery of objectives on more than 30 IT and security projects by creating self sufficient teams trained to focus on solutions.
- Created the company's global vulnerability management program.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Participated as a member of the global PMO, published the Agile project management guidelines.
- Provided detailed reporting and regular presentations to executives, boards, and committees.
Project Manager
New Horizon Communications
04.2017 - 10.2019
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results, helping to close sales valued up to $6m
- Provided detailed project status updates to stakeholders.
- Managed projects from signature to service delivery.
- Collaborated with management team to develop project management systems and methods.
- Awarded the company's largest client on-boarding projects, providing red carpet services.
Principal Consultant
Agilis Technology
03.2016 - 04.2017
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
- Evaluated business telecommunication and bandwidth services, identifying inefficiencies and recommending targeted improvements.
- Collaborated with clients from concept through final delivery of services.
- Served as a trusted advisor for clients navigating complex landscape of telecommunications.
- Conducted in-depth data analysis to identify areas of improvement.
Business Account Executive
Comcast Business
04.2014 - 04.2016
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Achieved President's Club in 2015
Education
No Degree - Computer Science
MITx
WebSkills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Team leadership and direction
- Program Leadership
- Project Lifecycle
- Software Development Lifecycle (SDLC)
- Agile Projects
- Work Delegation
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium.
Timeline
Program Manager
Hilco Vision
05.2024 - Current
Senior Information Security Analyst
American Tower
01.2023 - 05.2024
Project Manager (Information Security)
American Tower
10.2019 - 06.2023
Project Manager
New Horizon Communications
04.2017 - 10.2019
Principal Consultant
Agilis Technology
03.2016 - 04.2017
Business Account Executive
Comcast Business
04.2014 - 04.2016
- Project Management Professional (PMP) - Project Management Institute.
- Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium.
No Degree - Computer Science
MITx
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