Dynamic leader with 10+ years in the propane industry, specializing in operational efficiency and customer service enhancement. Demonstrated success in managing compliance and driving strategic growth initiatives. Proven ability to implement effective solutions that improve performance and profitability.
Overview
24
24
years of professional experience
Work History
Propane Manager
Heritage Cooperative Inc.
New Philadelphia, Ohio
02.2018 - Current
Oversaw daily operations and ensured compliance with safety regulations.
Implemented process improvements to enhance operational effectiveness.
Trained new employees on company policies and procedures.
Monitored inventory levels and managed supply chain logistics effectively.
Conducted regular performance evaluations for team members and provided feedback.
Enforced customer service standards and resolved customer problems to uphold quality service.
Ensured compliance with all applicable laws, regulations, industry standards.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Oversaw financial performance to ensure adherence to budgeted plans.
Developed and implemented strategic sales, pricing, and marketing plans to drive customer growth and retention.
Propane Manager
AmeriGas Propane
Bridgeport, Ohio
11.2014 - 01.2018
Exceeded company expectations by achieving year-over-year growth in propane gallons and EBITDA.
Facilitated staff meetings to discuss goals, challenges, and progress updates.
Maintained fleet vehicles to adhere to DOT standards and regulations, ensuring compliance and safety.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Oversaw daily operations, maintaining efficiency and quality standards.