Jason Sandoval
Falls Church,VA
Summary
I've been working in customer service since 16. Im quick to learn and adaptive in all environments. I have a strong drive to not only improve my knowledge but to consistently become more efficient and reliable for my team. In the time working as a bartender I've shown to be capable of handling the bar alone during rushes, staying on top of inventory and maintaining customer satisfaction. I work in mixology outside of work because I see this as a career I can invest myself in with aspirations of being a professional bartender and licensed mixologist.
Overview
3
3
years of professional experience
Work History
Bartender
Taco Rock
06.2025 - Current
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Engaged customers with prompt service, enhancing overall dining experience
- Adapted quickly to changing customer demands during peak hours, maintaining efficiency
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Matchbox
01.2025 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders and managed transactions using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Assisted in training new servers on menu knowledge and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Demonstrated adaptability by managing high-volume shifts during peak hours effectively.
- Responded promptly to customer inquiries and resolved issues efficiently, fostering repeat business.
Server
Costal Flats (GAR)
09.2024 - 12.2024
- Maintained cleanliness and organization of dining area, enhancing overall guest satisfaction.
- Participated in team meetings to discuss service improvements and operational efficiencies.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Sales Manager
AT&T
02.2023 - 09.2024
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored new sales associates on product knowledge and customer service techniques.
- Analyzed sales data to identify trends, enhancing forecasting accuracy for inventory management.
- Collaborated with marketing teams to create promotional materials driving product awareness and sales growth.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Education
Associate of Science - Social Science: Political Specialization
Northern Virginia Community College
Annandale, VA12-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging/Outgoing personality
- Complex Problem-solving
- Classic cocktails
- Operating Toast pos
Languages
English
Spanish
Timeline
Bartender
Taco Rock
06.2025 - Current
Server
Matchbox
01.2025 - 08.2025
Server
Costal Flats (GAR)
09.2024 - 12.2024
Assistant Sales Manager
AT&T
02.2023 - 09.2024
Associate of Science - Social Science: Political Specialization
Northern Virginia Community College