Jason Scales

Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and company policy. Perpetuates employee motivation utilizing positive recognition and corrective coaching. Ensure game integrity and provide security of department assets.

Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and company policies. Perpetuates employee motivation utilizing positive recognition and corrective coaching. Ensuring game integrity and provides security of departmental assets

Counsels, guides, coaches, evaluates, and instructs assigned personal in proper performance of their duties, using positive recognition and corrective coaching to motivate personnel.

Monitors and evaluate performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures