Open To Work
Jason Simmons
Modesto,CA
Work Preference
Summary
Results-driven General Manager with proven expertise in operations management, team leadership, and customer relations. Adept at streamlining processes and enhancing team efficiency to maximize profitability.
Overview
23
23
years of professional experience
Work History
General Manager
McDonald's
Durango, CO
06.2022 - 06.2026
- Oversaw daily operations to ensure compliance with company standards and procedures.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented training programs that improved employee performance and customer service ratings.
- Fostered positive work environment through effective communication and conflict resolution, enhancing team morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Analyzed sales data to identify trends and adjust strategies for maximizing profitability.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Managed staff scheduling to align labor costs with business needs and improve team efficiency.
- Scheduled employees for shifts based on business needs and availability. for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed comprehensive benefits package and promoted positive work environment, contributing to increased employee retention.
Janitor
CDASS
Cortez, CO
08.2012 - 06.2022
- Maintained cleanliness and sanitation across facilities to ensure safe environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, for effective surface maintenance.
- Collaborated with team members to enhance operational efficiency in daily cleaning tasks.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
Inventory Manager
Walmart
Cortez, CO
07.2010 - 08.2012
- Implemented inventory control processes to enhance accuracy and reduce discrepancies.
- Managed inventory levels to optimize stock availability and minimize excess.
- Analyzed inventory data to identify trends and inform purchasing decisions.
- Supervised team in executing daily receiving and shipping operations.
- Utilized forklift and machinery to streamline warehouse operations.
Assistant Manager
Arby's
Cortez, CO
01.2006 - 07.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised daily operations to ensure compliance with quality standards and company policies.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements to enhance workflow efficiency and reduce service times.
- Monitored inventory levels, coordinated orders, and maintained optimal stock availability.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Leader
Kentucky Fried Chicken
Cortez, CO
01.2005 - 01.2006
- Supervised daily operations, ensuring compliance with food safety and cleanliness standards.
- Streamlined workflow processes, improving speed of service during peak hours.
- Trained and mentored team members, fostering a collaborative work environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints effectively, maintaining high satisfaction ratings within the restaurant.
Supervisor
Dairy Queen
Cortez, CO
01.2003 - 01.2005
- Trained and mentored team members to enhance performance and customer service skills.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
Education
High School Diploma -
Southwest Open High School
Cortez, COConstruction Steel Welding -
Votech
Mancos, COSkills
- Operations management
- Project management
- Labor cost management
- Inventory control
- Risk management
- Cross-functional collaboration
- Team management
- Employee oversight
- Employee scheduling
- Staffing
- Customer relations
- Training and coaching
- Leadership and team building
- Problem resolution
- Leadership skills
- Risk management
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Increased sales by 20% while reducing food costs by [2]%, leading to a $30,000 net profit from last year.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
General Manager
McDonald's
06.2022 - 06.2026
Janitor
CDASS
08.2012 - 06.2022
Inventory Manager
Walmart
07.2010 - 08.2012
Assistant Manager
Arby's
01.2006 - 07.2010
Shift Leader
Kentucky Fried Chicken
01.2005 - 01.2006
Supervisor
Dairy Queen
01.2003 - 01.2005
High School Diploma -
Southwest Open High School
Construction Steel Welding -
Votech