Jason Sorn
Lawrence,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Identify and develop others to advance them in their careers
Overview
10
10
years of professional experience
Work History
On Road Supervisor
UPS
10.2023 - Current
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Streamlined operations by implementing new technologies for scheduling, monitoring, and reporting package car driver results.
- Motivated workers to exceptional performance through implementation of new strategies.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions and developing them professionally
On Road Supervisor
Ups
10.2022 - 10.2023
- Elevated customer satisfaction levels by addressing complaints in a timely manner and implementing solutions to prevent future issues from arising.
- Supported the department''s recruitment efforts by helping to identify, interview, and onboard new employees.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
Package Car Driver
Ups
08.2014 - 10.2022
- Contributed to team success by assisting coworkers with heavy lifting and challenging tasks when necessary.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Delivered exceptional customer service by addressing concerns, answering questions, and providing accurate information about package deliveries.
Front Line Supervisor
Ups
09.2013 - 08.2014
- Mentored team members to enhance professional development and accountability in workplace.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Streamlined operations, identifying areas for improvement and implementing necessary changes.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
- Assessed staff performance regularly, implementing performance improvement plans when necessary to bring underperforming employees up to standard expectations.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
Bachelor of Science - Business Management
Pittsburg State University
Pittsburg, KS06.2009
Skills
Manages resources and people
document goals and development opportunities
Holds others accountable and coaches
emphasizes the need for teamwork
budgets and collaborates with business teams
drives success of others and the project
Timeline
On Road Supervisor
UPS
10.2023 - Current
On Road Supervisor
Ups
10.2022 - 10.2023
Package Car Driver
Ups
08.2014 - 10.2022
Front Line Supervisor
Ups
09.2013 - 08.2014
Bachelor of Science - Business Management
Pittsburg State University