Jason Stone
Liberty Lake
Summary
Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems and developing improvement plans. Bringing years of related experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Regional Operations Manager
Providence Health & Services
Spokane, WA
09.2002 - 09.2023
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Formulated plans for improving procedures, training and processes.
- Investigated system issues and implemented resolutions to reduce downtime.
- Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
- Operated invasive hemodynamic monitoring equipment, intubation bronchoscopes and ultrasonic scanning devices under direction of licensed anesthesia provider.
- Provided airway management interventions, tracheal intubation and ventilatory support.
- Scheduled repairs for malfunctioning equipment and kept accurate records of all medical components and machines for optimal efficiency.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
Volunteer Firefighter-EMT
Spirit Lake Fire District
Spirit Lake, ID
01.2007 - 02.2012
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Prepared incident reports detailing personnel, location and results of each call.
Airline Ground Operations Supervisor
Swissport USA-Delta Airlines (DL)
GEG
10.2001 - 08.2004
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Knowledge of FAR139 Airport Operations and FAA regulations
Airfield Operations Specialist
Brackett Airport Operations (KPOC) (Comarco)
La Verne, CA
01.1998 - 11.1999
- Enhanced airfield safety by conducting regular inspections and identifying potential hazards.
- Streamlined airfield operations by implementing efficient procedures and protocols.
- Collaborated with various agencies for emergency response, ensuring timely and coordinated efforts during incidents.
- Reduced runway incursions through rigorous monitoring of aircraft movements and clear communication with pilots.
- FAR 139 ATC Operations and communications.
- Ensured compliance with federal regulations by maintaining accurate records and documentation of airfield activities.
- Delivered comprehensive training programs for new staff, resulting in increased knowledge and proficiency in airfield operations.
Education
Bachelor of Science - Business Administration And Management
Washington State University
Spokane, WA12.2025
Fire Science Firefighter 1 - Fire Protection And Safety Technology
North Idaho College
Coeur D'alene, ID07.2007
EMT - Emergency Medical Technology
Spokane Community College
Spokane, WA12.2003
Solo Airman - Flight Instruction
Runway 3-7 Flight School
1998
Skills
- Process Development and Streamlining
- Knowledge of Performance Tracking
- Business Leadership
- Compliance Management
- Strategic Planning
- Operations Oversight
- Budget Controls
- Hiring and Onboarding
- Safety Protocols
- Inventory Control Processes
- Payroll Administration and Timekeeping
- Contract Management
- Effective Problem Solving
- Regulatory Compliance Adherence
Affiliations
American College of Healthcare Executives
Timeline
Volunteer Firefighter-EMT
Spirit Lake Fire District
01.2007 - 02.2012
Regional Operations Manager
Providence Health & Services
09.2002 - 09.2023
Airline Ground Operations Supervisor
Swissport USA-Delta Airlines (DL)
10.2001 - 08.2004
Airfield Operations Specialist
Brackett Airport Operations (KPOC) (Comarco)
01.1998 - 11.1999
Bachelor of Science - Business Administration And Management
Washington State University
Fire Science Firefighter 1 - Fire Protection And Safety Technology
North Idaho College
EMT - Emergency Medical Technology
Spokane Community College
Solo Airman - Flight Instruction
Runway 3-7 Flight School