Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jason Sugars

Scandia,KS

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

25
25
years of professional experience

Work History

Owner/ Service Writer and Parts Counter Man

J&H Automotive and Parts
08.2011 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.

Automotive Technician

Wenske Automotive
01.2006 - 08.2011
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Education

Associate of Science - Automotive Technology 1 And 2

NCK Technical College
Beloit, KS

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project estimating
  • Staff hiring
  • Scheduling

Interests

  • I enjoy cooking for friends and family gatherings
  • Woodworking
  • DIY and Home Improvement

Timeline

Owner/ Service Writer and Parts Counter Man

J&H Automotive and Parts
08.2011 - Current

Automotive Technician

Wenske Automotive
01.2006 - 08.2011

Associate of Science - Automotive Technology 1 And 2

NCK Technical College
Jason Sugars