Jason Thomas
Naples,US
Summary
Military veteran with proven leadership and management experience, known for reliability, accuracy, and strong accountability. Effective problem solver who performs well under pressure, excels at multitasking, and works successfully both independently and as part of a team.
Overview
29
29
years of professional experience
Work History
Manager
BluWave Express Car Wash
Fort Myers, FL
09.2025 - Current
- Managed daily operations of a high-volume car wash facility, ensuring efficient throughput and customer satisfaction.
- Conducted maintenance and inspections on equipment to ensure proper working order for daily operations.
- Supervised, trained, and led staff to maintain productivity, safety, and service quality standards.
- Handled customer inquiries and complaints to maintain positive customer relationships.
- Trained and supervised staff on Point Of Sale systems and managed sales activity for the business.
- Maintained inventory levels by ordering parts, chemicals, and wash equipment as needed.
- Ensured compliance with company policies, safety procedures, and environmental regulations.
- Inspected vehicles and car wash systems to ensure quality control and adherence to company standards.
- Managed opening and closing procedures, including car wash maintenance and operational checklists.
Operations Manager
MBI Tours
Naples, FL
08.2022 - 06.2025
- Supervised company operations. Ensured employees were compliant with company policies and procedures and promoted workplace safety.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Managed budgets effectively to ensure accounts payable and receivable were met promptly.
- Negotiated contracts with clients and prospective customers to obtain the best pricing and terms.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Managed paperwork and documentation for compliance with transportation regulations and safety standards.
- Created and implemented dispatches to ensure all trips were conducted efficiently.
- Utilized various office systems and computer applications to complete daily tasks.
Boat Sales Consultant
Gulf Coast Marine
Naples, FL
04.2021 - 08.2022
- Assisted clients in selecting boats that meet individual needs and preferences.
- Coordinated boat demonstrations and sea trials to showcase features and performance.
- Developed strong product knowledge to address client inquiries effectively.
- Maintained up-to-date inventory records using software for accurate sales tracking.
- Cultivated relationships with prospective buyers, enhancing customer loyalty and retention.
- Enhanced customer satisfaction by providing personalized service and offering tailored recommendations for boat selection.
Front End Loader Operator
Blue Star Redimix
Mooresville, IN
04.2018 - 12.2018
- Operated front end loader to efficiently transport materials across job sites.
- Conducted routine inspections and maintenance to ensure equipment reliability and safety compliance.
- Minimized job site hazards with adherence to safety regulations during loading, transportation, and unloading processes.
Commercial Truck Driver
CMA Logistics
Indianapolis, IN
04.2016 - 04.2018
- Operated heavy-duty trucks to transport goods efficiently across regional routes.
- Ensured compliance with DOT regulations and safety protocols during daily operations.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Conducted pre-trip inspections to identify and address vehicle maintenance issues proactively.
Deputy Sheriff
Marion County Sheriff's Department
Indianapolis, IN
03.2002 - 01.2016
- Enforced local laws and regulations to maintain public safety.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Managed emergency response operations, coordinating with multiple agencies for effective resolutions.
- Prepared detailed reports on incidents, ensuring accuracy and compliance with legal standards.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served as an entry team member on the department SWAT team. Field Training Officer.
Force Protection - Operations Officer
U.S. Army National Guard - Indiana
Indianapolis, IN
01.1997 - 03.2010
- Responsible for ensuring protection to U.S. forces and assets while deployed to Afghanistan.
- Led operational planning and execution for complex missions, ensuring strategic objectives were met.
- Coordinated multi-unit training exercises to enhance team readiness and combat effectiveness.
- Managed logistics operations, optimizing resource allocation and supply chain efficiency.
- Trained, led, and supervised personnel to complete operational missions.
- Responsible for government contracts, sensitive documents, and physical security.
- Performed duties in a hostile environment.
Education
Bachelor of Arts - General Studies
Indiana University
INSkills
- Problem-solving (Expert)
- Team leadership (Expert)
- Operations management (Experienced)
- Customer service (Expert)
- Decision-making (Expert)
- Time management (Expert)
- Scheduling (Experienced)
- Computer systems (Experienced)
- Sales (Experienced)
- Safety Compliance (Expert)
Affiliations
- American Legion
- Veterans of Foreign Wars
MILITARY SERVICE
- Captain - U.S. Army
- Served in Afghanistan - OEF. U.S. Army Infantry School. U.S. Army Quartermaster Officer School.
Timeline
Manager
BluWave Express Car Wash
09.2025 - Current
Operations Manager
MBI Tours
08.2022 - 06.2025
Boat Sales Consultant
Gulf Coast Marine
04.2021 - 08.2022
Front End Loader Operator
Blue Star Redimix
04.2018 - 12.2018
Commercial Truck Driver
CMA Logistics
04.2016 - 04.2018
Deputy Sheriff
Marion County Sheriff's Department
03.2002 - 01.2016
Force Protection - Operations Officer
U.S. Army National Guard - Indiana
01.1997 - 03.2010
Bachelor of Arts - General Studies
Indiana University