Adrien Alvarez
Naples,FL
Summary
Excelled in optimizing HVAC systems at Lorenzo Walker Technical College, demonstrating exceptional problem-solving and team leadership skills. Committed to delivering high-quality service and operational excellence. Driven manager with a proven track record at Jets Pizza, adept in enhancing customer satisfaction and resolving staff conflicts through effective communication and decision-making. Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Manager
Jets Pizza
2022.07 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Manage store operations ensuring proper handling of food, equipment, and satisfaction of customers.
Student
Lorenzo Walker Technical College
2023.08 - 2024.01
- Improved system efficiency by conducting thorough HVAC inspections and identifying areas for optimization.
- Troubleshot complex issues within HVAC systems, applying problem-solving skills to identify root causes and implement effective solutions swiftly.
- Optimized the performance of HVAC equipment with routine maintenance and inspections.
- Completed comprehensive training programs on various types of HVAC equipment, staying up-to-date on best practices for servicing these complex systems.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Education
Certification - Heating, Ventilation, Air/Conditioning
Lorenzo Walker Technical College
Naples Fl01.2025
High School Diploma -
Palmetto Ridge Highschool
Naples, FL05.2024
EPA 608 Certification - HVAC
Lorenzo Walker Technical College
Naples, FL11.2023
A2L Safety -
Lorenzo Walker Technical College
Naples, FL11.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Cross-Functional Teamwork
- Customer Service
- Decision-Making
- Positive Attitude
- Problem-Solving
- Multitasking
Timeline
Student
Lorenzo Walker Technical College
2023.08 - 2024.01
Manager
Jets Pizza
2022.07 - Current
Certification - Heating, Ventilation, Air/Conditioning
Lorenzo Walker Technical College
High School Diploma -
Palmetto Ridge Highschool
EPA 608 Certification - HVAC
Lorenzo Walker Technical College
A2L Safety -
Lorenzo Walker Technical College
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