Jason Tomaszewski
Lancaster,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Specialist
Apple
Lancaster, PA
11.2023 - Current
- Enhanced customer satisfaction by providing personalized and knowledgeable assistance in selecting Apple products.
- Educated customers on device usage, ensuring seamless integration into their daily lives.
- Delivered exceptional customer service experiences, resulting in positive reviews and referrals from satisfied clients.
- Developed strong relationships with clientele through attentive listening skills, understanding their unique requirements before suggesting suitable solutions for their technology needs.
- Participated in ongoing training programs to stay current with Apple product advancements and updates.
TV Production Assistant
HBO
Saugerties, NY
08.2021 - 06.2022
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Created and updated records and files to maintain document compliance.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Acted as liaison between general public and production staff. Making sure all parties had necessary information conveyed to ensure production kept on schedule.
Restaurant Manager and Event Planner
Mazzone Hospitality
Schenectady, NY
08.2012 - 04.2019
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Negotiated with vendors to secure best pricing on quality ingredients and supplies while maintaining cost control measures.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
Education
Associate of Business Administration -
Schenectady County Community College
Scotia, NYAdvanced Regents Diploma -
Shaker High School
Latham, NYSkills
Creative Problem Solving
Customer Service
Business Administration
Organizing
Time Management
Guest relations management
Staff Management
Policies and procedures
Verbal and written communication
Coaching and mentoring
Conflict Resolution
Critical Thinking
Microsoft Office (PowerPoint, Outlook, Word, Excel, Access)
Timeline
Specialist
Apple
11.2023 - Current
TV Production Assistant
HBO
08.2021 - 06.2022
Restaurant Manager and Event Planner
Mazzone Hospitality
08.2012 - 04.2019
Associate of Business Administration -
Schenectady County Community College
Advanced Regents Diploma -
Shaker High School