Jason Turner
Inwood,WV
Summary
Dynamic professional with a proven track record at Daikin Comfort Technologies, excelling in cross-selling and upselling. Leveraged empathy and patience to build strong client relationships, driving repeat business and referrals. Enhanced sales processes, contributing to increased revenue and customer satisfaction through effective performance tracking and resource allocation.
Overview
12
12
years of professional experience
Work History
CSR, Sales
Daikin Comfort Technologies
01.2018 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Helped with multi-family customers such as Breeden Companies, MEP Partners and Southern Maryland.
Commercial HVAC Sales Coordinator
Cropp-Metcalfe HVAC
01.2014 - 01.2018
- Worked closely with the sales management team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
High School Diploma -
Osbourn High School
Manassas, VA06-1993
Skills
- Cross-selling and upselling
- Data entry proficiency
- Empathy and patience
- Performance tracking
Languages
Spanish
Limited Working
Timeline
CSR, Sales
Daikin Comfort Technologies
01.2018 - Current
Commercial HVAC Sales Coordinator
Cropp-Metcalfe HVAC
01.2014 - 01.2018
High School Diploma -
Osbourn High School
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