Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
Work History
Manager in Charge
Fed Ex Ground
Biddeford, ME
10.2022 - 02.2026
Oversaw daily operations to ensure timely and accurate package delivery.
Implemented process improvements to enhance operational efficiency and reduce delays.
Trained and mentored team members on best practices in package handling and safety protocols.
Coordinated workflow management to optimize resource allocation and maintain productivity levels.
Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Provided strong leadership to enhance team productivity and morale.
Warehouse Worker
Shaw's Distribution Center
Wells, ME
04.2008 - 10.2022
Operated forklifts to transport goods efficiently within warehouse environment.
Collaborated with team members to streamline order picking processes, enhancing workflow efficiency.
Conducted regular inspections of equipment to maintain safety standards and reduce downtime.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 50 pounds.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Operated equipment while observing standard safety procedures.
Drove forklifts, pallet jacks and other equipment to move materials.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Assisted in receiving, stocking and distribution of merchandise.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Forklift Operator
McCain Foods USA
Easton, ME
07.2002 - 04.2008
Operated forklifts safely to transport materials within production and warehouse areas.
Conducted routine inspections on equipment to ensure optimal performance and safety compliance.
Coordinated with supervisors to prioritize tasks based on production schedules and workflow requirements.
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Minimized product damage through careful maneuvering and transporting of fragile items.
Communicated with floor managers to determine merchandise placement.
Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Ensured timely delivery of products by accurately picking orders from storage areas.
Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
Food Delivery Driver
The Sandwich Shop
Presque Isle, ME
06.1998 - 04.2002
Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
Navigated efficiently through delivery routes, optimizing travel time and reducing delays.
Communicated effectively with customers to confirm orders and address any concerns.
Collaborated with kitchen staff to coordinate order preparations and streamline service flow.
Provided training to new drivers on best practices for safety and customer engagement.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Enhanced customer satisfaction by delivering orders promptly and accurately.
Verified orders prior to completing deliveries to avoid customer complaints.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Processed payments, made change, and provided receipts.
Maintained positive relationships with customers to promote continued business opportunities.
Immediately addressed problems with customers to promote speedy resolution.
Developed strong customer base through efficient and reliable service.
Operated delivery vehicles safely and efficiently.
Collaborated with restaurant staff to ensure orders were correctly prepared and ready for dispatch.