Jason Velez
Berea
Summary
Results-driven professional with a solid foundation in technical principles and hands-on experience in troubleshooting. Adept at diagnosing and resolving hardware and software problems across diverse platforms, facilitating effective workflow management. Seeking an entry-level opportunity in a technical or support-oriented setting with room for professional development.
Overview
2026
2026
years of professional experience
Work History
Rx Ops Manager
CVS Pharmacy
09.2025 - Current
- Managed daily operations to ensure efficient pharmacy workflow.
- Assisted in inventory management and restocking of pharmaceutical products.
- Implemented safety protocols for handling medications and pharmacy equipment.
- Trained new staff on operational procedures and customer interaction techniques.
- Organized scheduling to optimize staffing levels during peak hours.
- Provided technical support for customers by troubleshooting system issues and resolving complaints in a timely manner.
Registered /Lead Pharmacy Technician
CVS Pharmacy
09.2021 - 09.2025
- Supervised daily pharmacy operations and ensured compliance with safety regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted in the development and implementation of pharmacy services.
- Led a team of pharmacy technicians, providing training and supervision.
Technical & Hands-On Experience
Independent
- • Diagnosed hardware and software issues on Windows PCs, Android devices, and iOS devices
• Built and configured custom desktop PCs including hardware installation and operating system setup
• Installed, configured, and updated software, drivers, and system applications
• Troubleshot hardware and software issues on gaming consoles including PlayStation and Xbox
• Built and tested basic programs using C# to practice logic, user input, and debugging
• Worked with SQL fundamentals including basic queries and data retrieval
• Used Visual Studio 2022 for development, testing, and debugging
• Used Jira to track tasks, bugs, and workflow progress
• Used Perforce for basic version control tasks including syncing files and managing project changes
Education
Bachelor of Science - Game Design
Full Sail University
Winter Park, FLSkills
- C# Fundamentals
- SQL Fundamentals
- Visual Studio 2022
- Hardware & Software Troubleshooting
- PC Building & Component Installation
- Windows OS
- Android & iOS Device Support
- Jira (Task & Issue Tracking)
- Perforce (Version Control – Familiarity)
- Unreal Engine & Unity (Familiarity)
- Software Installation & Configuration
- Problem Diagnosis & Resolution
- Technical Support
- Time Management
- Team Collaboration
Timeline
Rx Ops Manager
CVS Pharmacy
09.2025 - Current
Registered /Lead Pharmacy Technician
CVS Pharmacy
09.2021 - 09.2025
Technical & Hands-On Experience
Independent
Bachelor of Science - Game Design
Full Sail University