Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JASON WAGNER

Boerne,TX

Summary

My overall goal is to secure employment with a company where I can best implement my managerial abilities and help develop a progressive team in pursuit of excellence; teamwork and communication are key components to completing any given directive.

Overview

23
23
years of professional experience

Work History

Director of Housekeeping

Tapatio Springs Hill Country Resort
07.2024 - Current
  • Responsible for maintaining 111 sleeping rooms and all laundry operations conducting monthly inventory and purchasing to par
  • Maintain locker rooms for the golf shop as well as purchasing all amenities for golf members within the locker room dynamic.
  • Maintain Public space of clubhouse to include lobby and all restrooms
  • Maintain cleanliness of all pool restrooms and stocking of all pool towels

GENERAL MANAGER

Omni Hotels & Resorts
06.2023 - 07.2024
  • Responsible for 1,001 rooms and 3 meal restaurant, Texas Spice and IRD operations generating $7.8 million in net revenue
  • Directed a team of 3 managers, 4 supervisors, and 68 associates
  • Texas Spice | IRD operations

DIRECTOR OF OUTLETS

Omni Hotels & Resorts
08.2014 - 06.2023
  • April 2021- May 2023 | Omni Corpus Christi Hotel | Corpus Christi, Texas
  • Accountable for 475 rooms and 4 areas of operation generating $2.6 million in net revenue
  • Directed a team of 3 managers, 2 supervisors, and 39 associates
  • May 2019 – November 2020 | Omni La Mansion Del Rio | San Antonio, Texas
  • Accountable for 335 rooms and 6 areas of operation generating $4.8 million in net revenue
  • Directing a team of 3 managers, 2 supervisors, and 62 associates
  • August 2014 – May 2019 | Omni Corpus Christi Hotel | Corpus Christi, Texas
  • Accountable for 4 areas of operation generating $2.6 million in net revenue
  • Directed a team of 4 managers, 3 supervisors, and 51 associates

IN ROOM DINING/OUTLET MANAGER

Omni Corpus Christi Hotel
09.2010 - 08.2014

BANQUET CAPTAIN

Omni Corpus Christi Hotel
04.2009 - 08.2010

IN ROOM DINING SUPERVISOR

Omni Corpus Christi Hotel
01.2008 - 04.2009

FLOOR MANAGER

Four Peaks Brewery
08.2002 - 11.2007
  • Responsible for daily training and floor coverage
  • All guest issues/concerns addressed and followed up with immediately to ensure proper guest satisfaction
  • Coordinating with BOH and Culinary teams with daily specials and communicating effectively when items were 86’d

Education

Graduate -

Saint John’s Academy
06.1997

Skills

  • Guest service
  • Health and safety
  • Staff management
  • Task delegation
  • Scheduling
  • Operations

Accomplishments

  • Opening team for OMNI PGA Frisco resort 2023
  • Multiple task force assignments 2014 - 2023
  • Manager of the 3rd Quarter, 2022 / 3rd quarter 2019/ 1st quarter 2017/ 2nd quarter 2014
  • Completed self-directed development program for Food and Beverage Director, 2018
  • Achieved top 10% of the company’s associate satisfaction survey, 2013-2018
  • Achieved top ECOSURE scores throughout the company, 2013-2018
  • Completed self-directed development program for Director of Outlets, 2014

Timeline

Director of Housekeeping

Tapatio Springs Hill Country Resort
07.2024 - Current

GENERAL MANAGER

Omni Hotels & Resorts
06.2023 - 07.2024

DIRECTOR OF OUTLETS

Omni Hotels & Resorts
08.2014 - 06.2023

IN ROOM DINING/OUTLET MANAGER

Omni Corpus Christi Hotel
09.2010 - 08.2014

BANQUET CAPTAIN

Omni Corpus Christi Hotel
04.2009 - 08.2010

IN ROOM DINING SUPERVISOR

Omni Corpus Christi Hotel
01.2008 - 04.2009

FLOOR MANAGER

Four Peaks Brewery
08.2002 - 11.2007

Graduate -

Saint John’s Academy
JASON WAGNER