JASON WAGNER
Boerne,TX
Summary
My overall goal is to secure employment with a company where I can best implement my managerial abilities and help develop a progressive team in pursuit of excellence; teamwork and communication are key components to completing any given directive.
Overview
23
23
years of professional experience
Work History
Director of Housekeeping
Tapatio Springs Hill Country Resort
07.2024 - Current
- Responsible for maintaining 111 sleeping rooms and all laundry operations conducting monthly inventory and purchasing to par
- Maintain locker rooms for the golf shop as well as purchasing all amenities for golf members within the locker room dynamic.
- Maintain Public space of clubhouse to include lobby and all restrooms
- Maintain cleanliness of all pool restrooms and stocking of all pool towels
GENERAL MANAGER
Omni Hotels & Resorts
06.2023 - 07.2024
- Responsible for 1,001 rooms and 3 meal restaurant, Texas Spice and IRD operations generating $7.8 million in net revenue
- Directed a team of 3 managers, 4 supervisors, and 68 associates
- Texas Spice | IRD operations
DIRECTOR OF OUTLETS
Omni Hotels & Resorts
08.2014 - 06.2023
- April 2021- May 2023 | Omni Corpus Christi Hotel | Corpus Christi, Texas
- Accountable for 475 rooms and 4 areas of operation generating $2.6 million in net revenue
- Directed a team of 3 managers, 2 supervisors, and 39 associates
- May 2019 – November 2020 | Omni La Mansion Del Rio | San Antonio, Texas
- Accountable for 335 rooms and 6 areas of operation generating $4.8 million in net revenue
- Directing a team of 3 managers, 2 supervisors, and 62 associates
- August 2014 – May 2019 | Omni Corpus Christi Hotel | Corpus Christi, Texas
- Accountable for 4 areas of operation generating $2.6 million in net revenue
- Directed a team of 4 managers, 3 supervisors, and 51 associates
IN ROOM DINING/OUTLET MANAGER
Omni Corpus Christi Hotel
09.2010 - 08.2014
BANQUET CAPTAIN
Omni Corpus Christi Hotel
04.2009 - 08.2010
IN ROOM DINING SUPERVISOR
Omni Corpus Christi Hotel
01.2008 - 04.2009
FLOOR MANAGER
Four Peaks Brewery
08.2002 - 11.2007
- Responsible for daily training and floor coverage
- All guest issues/concerns addressed and followed up with immediately to ensure proper guest satisfaction
- Coordinating with BOH and Culinary teams with daily specials and communicating effectively when items were 86’d
Education
Graduate -
Saint John’s Academy
06.1997
Skills
- Guest service
- Health and safety
- Staff management
- Task delegation
- Scheduling
- Operations
Accomplishments
- Opening team for OMNI PGA Frisco resort 2023
- Multiple task force assignments 2014 - 2023
- Manager of the 3rd Quarter, 2022 / 3rd quarter 2019/ 1st quarter 2017/ 2nd quarter 2014
- Completed self-directed development program for Food and Beverage Director, 2018
- Achieved top 10% of the company’s associate satisfaction survey, 2013-2018
- Achieved top ECOSURE scores throughout the company, 2013-2018
- Completed self-directed development program for Director of Outlets, 2014
Timeline
Director of Housekeeping
Tapatio Springs Hill Country Resort
07.2024 - Current
GENERAL MANAGER
Omni Hotels & Resorts
06.2023 - 07.2024
DIRECTOR OF OUTLETS
Omni Hotels & Resorts
08.2014 - 06.2023
IN ROOM DINING/OUTLET MANAGER
Omni Corpus Christi Hotel
09.2010 - 08.2014
BANQUET CAPTAIN
Omni Corpus Christi Hotel
04.2009 - 08.2010
IN ROOM DINING SUPERVISOR
Omni Corpus Christi Hotel
01.2008 - 04.2009
FLOOR MANAGER
Four Peaks Brewery
08.2002 - 11.2007
Graduate -
Saint John’s Academy
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