JASON WAGNER
Boerne,TX
Summary
My overall goal is to secure employment with a company where I can best implement my managerial abilities and help develop a progressive team in pursuit of excellence; teamwork and communication are key components to completing any given directive.
Overview
23
23
years of professional experience
Work History
Director of Housekeeping
Tapatio Springs Hill Country Resort
Boerne, Texas
07.2024 - Current
- Responsible for maintaining 111 sleeping rooms and all laundry operations conducting monthly inventory and purchasing to par
- Maintain locker rooms for the golf shop as well as purchasing all amenities for golf members within the locker room dynamic.
- Maintain Public space of clubhouse to include lobby and all restrooms
- Maintain cleanliness of all pool restrooms and stocking of all pool towels
GENERAL MANAGER
Omni Hotels & Resorts
Dallas, Texas
06.2023 - 07.2024
- Responsible for 1,001 rooms and 3 meal restaurant, Texas Spice and IRD operations generating $7.8 million in net revenue
- Directed a team of 3 managers, 4 supervisors, and 68 associates
- Texas Spice | IRD operations
DIRECTOR OF OUTLETS
Omni Hotels & Resorts
Corpus Christi and San Antonio, Texas
08.2014 - 06.2023
- April 2021- May 2023 | Omni Corpus Christi Hotel | Corpus Christi, Texas
- Accountable for 475 rooms and 4 areas of operation generating $2.6 million in net revenue
- Directed a team of 3 managers, 2 supervisors, and 39 associates
- May 2019 – November 2020 | Omni La Mansion Del Rio | San Antonio, Texas
- Accountable for 335 rooms and 6 areas of operation generating $4.8 million in net revenue
- Directing a team of 3 managers, 2 supervisors, and 62 associates
- August 2014 – May 2019 | Omni Corpus Christi Hotel | Corpus Christi, Texas
- Accountable for 4 areas of operation generating $2.6 million in net revenue
- Directed a team of 4 managers, 3 supervisors, and 51 associates
IN ROOM DINING/OUTLET MANAGER
Omni Corpus Christi Hotel
Corpus Christi, Texas
09.2010 - 08.2014
BANQUET CAPTAIN
Omni Corpus Christi Hotel
Corpus Christi, Texas
04.2009 - 08.2010
IN ROOM DINING SUPERVISOR
Omni Corpus Christi Hotel
Corpus Christi, Texas
01.2008 - 04.2009
FLOOR MANAGER
Four Peaks Brewery
Scottsdale, AZ
08.2002 - 11.2007
- Responsible for daily training and floor coverage
- All guest issues/concerns addressed and followed up with immediately to ensure proper guest satisfaction
- Coordinating with BOH and Culinary teams with daily specials and communicating effectively when items were 86’d
Education
Graduate -
Saint John’s Academy
06.1997
Skills
- Guest service
- Health and safety
- Staff management
- Task delegation
- Scheduling
- Operations
Accomplishments
- Opening team for OMNI PGA Frisco resort 2023
- Multiple task force assignments 2014 - 2023
- Manager of the 3rd Quarter, 2022 / 3rd quarter 2019/ 1st quarter 2017/ 2nd quarter 2014
- Completed self-directed development program for Food and Beverage Director, 2018
- Achieved top 10% of the company’s associate satisfaction survey, 2013-2018
- Achieved top ECOSURE scores throughout the company, 2013-2018
- Completed self-directed development program for Director of Outlets, 2014
Timeline
Director of Housekeeping
Tapatio Springs Hill Country Resort
07.2024 - Current
GENERAL MANAGER
Omni Hotels & Resorts
06.2023 - 07.2024
DIRECTOR OF OUTLETS
Omni Hotels & Resorts
08.2014 - 06.2023
IN ROOM DINING/OUTLET MANAGER
Omni Corpus Christi Hotel
09.2010 - 08.2014
BANQUET CAPTAIN
Omni Corpus Christi Hotel
04.2009 - 08.2010
IN ROOM DINING SUPERVISOR
Omni Corpus Christi Hotel
01.2008 - 04.2009
FLOOR MANAGER
Four Peaks Brewery
08.2002 - 11.2007
Graduate -
Saint John’s Academy