Seasoned and successful leader of staff with extensive managerial and sales experience in fast paced environments. Motivated, results-driven professional seeking opportunity with established company to utilize skills to achieve success and opportunity for growth.
Overview
21
21
years of professional experience
Work History
Store Manager
European Sports / The Soccer Edge
09.2014 - 03.2023
Increased overall sales by 30%
Recruited, hired and trained all employees
Trained and guided team members to success
Managed store employees successfully through proactive communication and positive feedback
Managed inventory and cash control procedures
Prioritized, designated, and supervised daily tasks
Coached sales associates in product specifications, sales incentives, and selling techniques
Provided exceptional customer service by example
Set effective store work schedules
Handled customer queries, concerns, complaints
Initiated and led in all store merchandising
Implemented current stock systems to improve efficiency
Store Manager
Aldi
01.2008 - 05.2014
Oversaw all operations of fast paced, high volume grocery store
Accurately ordered product daily to maximize sales and limit perishable loss
Executed merchandise displays and store layout
Maintained proper product levels and organized backroom to facilitate effective ordering and stock rotation
Completed point of sale opening and closing procedures
Assisted with training and mentoring staff members
Handled problematic customers
Store Manager
Foot Locker
01.2002 - 04.2007
Produced between 15 to 20% sales gains each location
Consistently among company leaders in sales
Hired, trained and reviewed all store employees
Coached sales associates in product specifications, sales incentives, and selling techniques
Conducted monthly sales meetings
Maximized sales and minimized shrink through excellent customer service and standard practices
Executed all display changes per company guidelines to best highlight new or in-season merchandise
Deputy Assistant Inspector General – Investigations Division - Series 1811/SES at U.S. Department of Justice – Office of the Inspector GeneralDeputy Assistant Inspector General – Investigations Division - Series 1811/SES at U.S. Department of Justice – Office of the Inspector General