Jason Wheeler
New Smyrna Beach,FL
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Server/Key
Outback Steakhouse
Ormond Beach, FL
07.2024 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Customer Support Specialist
River City Tire & Automotive
Davenport, Iowa
07.2019 - 05.2022
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Provided technical advice on tires for customers based on their needs.
- Processed customer payments for parts and labor charges using a point-of-sale system.
- Scheduled appointments for vehicle service and repairs as requested by customers.
Assistant General Manager
Panera Bread
Davenport, IA
07.2018 - 07.2019
- Prepared weekly schedules for staff members based on their availability.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Managed inventory levels to minimize waste and maximize cost savings.
Education
Paralegal Studies
Kaplan University
Davenport, IA03-2016
Skills
- Guest Engagement
- Safe Food Handling
- Table Bussing
- Check payment processing
- Relationship Management
- Cash Handling
- Menu knowledge
References
References available upon request.
Timeline
Server/Key
Outback Steakhouse
07.2024 - Current
Customer Support Specialist
River City Tire & Automotive
07.2019 - 05.2022
Assistant General Manager
Panera Bread
07.2018 - 07.2019
Paralegal Studies
Kaplan University