Jason D Edwards
Pedricktown,NJ
Summary
Personable and dedicated Payroll Professional with an excellent customer service skill set. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
26
26
years of professional experience
Work History
Payroll Administrator
GoPuff
Philadelphia, PA
09.2021 - 10.2024
- Utilized UKG and Workday Software to process weekly/biweekly multi-state payroll for 10,000-25,000 employees on a weekly/biweekly payroll schedule.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Corrected payroll transactions by voiding checks and issuing stop payment orders.
- Calculated and applied wage garnishments.
- Worked with HR staff to accurately track and update paid time off.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Managed payroll for employees in various d different locations.
- Logged daily services performed in Service Now ticket system accurately.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Utilized computer software applications such as Microsoft Office Suite, Kronos Workforce Central. for data entry, tracking and generating reports.
- Conducted audits to ensure accuracy of payroll data.
- Resolved discrepancies between payroll records and employee inquiries.
Payroll Administrator
Focus Workforce Management
Swedesboro, NJ
02.2021 - 08.2021
- Oversaw data conversation from Paychex, ADP and Kronos to Avionte' payroll software.
- Worked with HR staff to accurately track and update paid time off.
- Managed, processed and manually entered hours worked within a weekly payroll schedule for employees in 13 different states.
- Supervised proper processing of garnishments, including child support and wage assignments.
- Processed weekly rehires, location transfers, terminations, garnishments and withholdings.
- Identified administrative processes that could be improved, implementing new procedures that saved 8 hours per payroll cycle.
- Responded to daily employee inquiries regarding weekly payroll and timekeeping.
- Corrected payroll transactions by voiding checks and issuing stop payment orders.
- Produced and filed weekly payroll reports and direct deposit documents.
Traffic Specialist I
Cox Communications
Atlanta, GA
07.2014 - 01.2021
- Imported and activated commercial television contracts
- Processed and provided effective and timely resolution for all contract revision requests
- Understood and applied ad copy as directed through basic ad copy instruction
- Processed next day start contracts by deadline
- Accepted traffic instructions / ad copy instructions in various formats, understood and logically applied the instructions into the traffic and billing software
- Created efficiencies in ad copy application through expertise of all applicable software configurations
- Served as liaison to Encoding Librarian
- Processed all ad copy instruction for next day start by deadline
- Ran and distributed ad copy reports to the field
- Managed workload to ensure balance for encoding
Operations Coordinator
Partage LLC
Chicago, IL
03.2013 - 06.2014
- Answered 100-150 incoming calls per day from carriers/customers regarding freight location and commodities.
- Responded via email and telephone to customer inquiries regarding the status of booked freight.
- Manually entered data provided by customers and carriers in Partage software.
- Provided updates to carriers via email / telephone regarding freight status and location of freight.
- Managed ongoing carrier relations and performance feedback process with Partage software.
- Scheduled pick-up and delivery appointments with carriers to retrieve loads from pick-up and drop-off locations.
- Audited invoices against operational history and rate agreements.
Customer Service Representative - Team Lead
Acumen Fiscal Agent
Mesa, AZ
08.2010 - 12.2013
- Cultivated strong value-added relationships with customers by delivering product knowledge to drive business development
- Consulted with customers to determine best methods to resolve service and billing issues
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Tracked each interaction for auditing, reporting and training purposes
- Implemented one call resolution for customer, client and case manager issues
- Documented conversations with customers to track requests, problems and solutions
- Upheld privacy and security requirements established by local and national healthcare regulatory agencies
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Accounts Payable | Payroll Manager
Life Care Centers of America
Phoenix, AZ
02.2009 - 07.2010
- Processed full cycle A/P, coding, GL posting, batching, and account reconciliation
- ADP payroll processing for 400 employees within a semi-monthly payroll schedule
- Garnishment processing for bi-weekly child support payments
- Edited daily associate timecard and missed punch revisions through PeopleNet Payroll Systems
- Prepared and verified quarterly ADP payroll reports
- Recorded and prepared accurate employee benefit and payroll records
- Maintained a prepared W-4 tax records for all LCCSM facility associates
- Onboarded new employees in time reporting and payroll systems.
- Responded to employee inquiries regarding payroll and timekeeping.
- Managed payroll and time and attendance systems.
- Corrected payroll transactions by voiding checks and issuing stop payment orders.
Payroll Production Representative - Team Lead
ADP
Atlanta, GA
04.2006 - 12.2008
- Balanced weekly invoices and processed payroll for clients across the U.S.
- Was responsible for processing all batch re-runs, payroll production utilities and invoices.
- Processed multi-state payroll for both large and small companies across the U.S.
- Executed billing programs, printed invoices and ensured timely delivery to appropriate entity.
- Managed assigned client payroll / human resources database.
- Entered new hire personal data, pay data and salary information in PayExpert.
- Printed daily client logs of payroll discrepancies through Pay Expert.
- Provided verification of payroll files to pay employees with Pay Expert.
- Utilized ADP Human Resource Expert to track new hires and salary administration.
Payroll Clerk
Chicago Board of Education
Chicago, IL
05.1998 - 12.2005
- Provided accurate date logs and Excel spreadsheets for payroll and salary lane adjustments
- Determined payroll liabilities by calculating employee federal and state income, social security taxes and employer's social security, unemployment and workers compensation payments
- City wide payroll processing for 1000+ employees weekly
- Received, filed and processed paperwork and documents for on-boarding employees
- Wired daily Bank One manual check accounts utilizing Microsoft Access and Excel
- Processed bi-weekly involuntary tax deductions, such as levies and garnishments
- Validated and registered daily employee time / benefit accounting reports into Kronos Timekeeper Management System
Payroll Administrator
GoPuff
Philadelphia, PA
Education
Bachelor of Arts - Business Administration | Project Management
Strayer University
Washington, DC01-2024
Skills
- ADP Enterprise / E-Time Pay Expert ADP PayForce ADP Human Resource Expert ReportSmith Kronos PeopleSoft SAP HRIS AS400 QuickBooks Microsoft [Word, Excel, Access, Outlook, PowerPoint] Sage 300 / 500 ERP Oracle Kofax Software ACIS Calyx ImageNow PeopleNet Payroll System PeopleSoft Payroll / Human Resource Software AFA Database Management Web Time Entry T-Verify Laserfiche Client
- Team leadership
- General ledger accounting
- General and tax accounting
- Multi-state payroll
- Garnishment processing
- Time management
- ADP
- Analytical skills
- Daily payroll activities
- Federal and state tax regulations
- New employee processing
- Payroll policies and procedures
- Resolving payroll problems
- Check processing
- Expense reimbursements
- Calculating deductions
- Data review
Timeline
Payroll Administrator
GoPuff
09.2021 - 10.2024
Payroll Administrator
Focus Workforce Management
02.2021 - 08.2021
Traffic Specialist I
Cox Communications
07.2014 - 01.2021
Operations Coordinator
Partage LLC
03.2013 - 06.2014
Customer Service Representative - Team Lead
Acumen Fiscal Agent
08.2010 - 12.2013
Accounts Payable | Payroll Manager
Life Care Centers of America
02.2009 - 07.2010
Payroll Production Representative - Team Lead
ADP
04.2006 - 12.2008
Payroll Clerk
Chicago Board of Education
05.1998 - 12.2005
Payroll Administrator
GoPuff
Bachelor of Arts - Business Administration | Project Management
Strayer University