I'm good at almost everything, but human interaction is my specialty. My goal is for every business encounter with me to leave people feeling both happy and accomplished. I've been extremely successful at achieving this so far.
I manage roofing sales and insurance claims for homeowners all across Florida. I work off a never-ending list of my personal referrals from happy clients. In less than 2.5 years at this company, I have been responsible for more than $3 million in new roofs. I also handle the company's social media marketing.
I started working for Apex as a canvassing door knocker. My job was simply to set up free roof inspections. Two weeks into the job, they gave me a raise, and I also started working as an inspector. Within three months, my manager was having me close all my own sales. This task was supposed to be his job, but he learned that I was better at it than he was. When the company opened a new branch office in Daytona, they asked me to take on a team of employees under me, and help them open the new office. I was reluctant, but they really wanted me, so I agreed. By my second year at Apex, I had the sixth highest sales record for my level across the entire company in four states.
By my 3rd month working on the design floor, I was producing sales in the top 10%. Within 2 months later, I was consistently one of the top 3 sales reps at one of the largest Ashley's in Central Florida. My reputation for returning clients and referrals was what kept me in the store as a mandatory employee when we had to furlough almost the entire sales team during the Covid lockdown. I continued to have clients calling me for about 2 years after leaving the job.
I ran a team of experienced vet techs in a specialty cat hospital. I had to utilize my many years of veterinary medical experience as well as well as my costumer service and human resources expertise every day to help keep the hospital running smoothly. I managed the scheduling for my staff and the doctors' surgeries. I had weekly management meetings with the doctors and separate weekly staff meetings with my techs.
I managed two painting studios. It was my job to do everything needed to keep both studios working well, seven days a week. I would usually spend the first few hours of the day answering phone calls and emails, scheduling private parties and public classes, paying bills, ordering supplies, planning the upcoming calendar, scheduling employees, and cleaning the studios. When I was at one studio, I would be running the other one by phone. I also taught 5 to 10 classes a week. I would walk people step by step through paintings, while fully entertaining them for 2 hours. Classes can have anywhere from 2 to 50 people in them at a time.
I performed all the tasks noted in the last job description, minus the front desk duties, but in one of the top 10% of clinics in the state. I was constantly having to improve my skills and knowledge as we kept our clinic at the standards our clients expected. In the two years I was there, I became a favorite of many of the clients who would make their appointments with whichever one of the five doctors was working with me that day.
I performed, with expertise, in every aspect of the clinic, from handling the animals to routine testing, to surgery preparation and assistance, to pharmaceutical preparation, to managing the front desk, and to performing as an electrician, plumber, carpenter, and general handyman; I did it all. If the doctors wanted it done, I had to figure out a way to do it. I also trained the many new employees and interns who come through the clinic on a frequent basis. I had quite a long list of clients who would ask for me by name, both over the phone and when they were in the clinic. I was very well-liked and respected by everyone. One of my coworkers and bosses.
I would cold call stock brokers across the USA and Canada to educate, consult, and promote to them the best small cap stocks of emerging companies. I would encourage stock brokers to invest and/or solicit their clients to invest in these companies. I had to learn and continue to develop an understanding of the stock market, IR firms, and Big Apple's client companies. I had to have a good comprehension of how to deal with people and money in order to succeed in this fast paced, quick-thinking world. I had to be honest, fearless, positive, memorable, and VERY persuasive.
I created works of art in the form of food. I personally made over 120 panini sandwiches every morning. I managed the food line and the 5 Page 3 of 5employees needed to run it successfully through the lunch hours. I trained other associates as they were hired or moved to new positions throughout the restaurant. I constantly relayed changing information from the General Manager to the associates. I always kept a positive and upbeat attitude when dealing with customers and their concerns. I treated each and every customer as if they were the most important one of the day.
I ran a 15-position restaurant with only two other people for the last shift of the night. I worked the grills, the fryers, the sandwich line, the cash registers, and the drive-through window. I washed and scrubbed the entire restaurant from floor to ceiling and everything in-between after closing. I always kept a pleasant and positive attitude with every customer no matter how crazy or drunk they might be.
I professionally opened locked cars, changed tires, and started engines for distressed motorists. I was on call 24 hours a day, 6 days a week. I worked with 911 emergency services to rescue children from locked cars, free of charge. I handled large sums of money without any supervisory input for up to a month at a time. I had to be able to locate and arrive at any destination in the tri-county area within a reasonable time, before smartphones. I had to be extremely attentive to sensitive details, and always be friendly and courteous at any hour and in any part of town.
I was the primary caretaker for an elderly man with severe Parkinson’s disease for 8 hours a day. I made his meals, gave him his medications, helped him to shower and use the bathroom, took him to his doctors' appointments, and stayed with him overnight on hospital stays. I had to always be extremely attentive and understanding in order to keep my patient as happy and healthy as possible.
I created and assembled to-scale models of buildings, vehicles, and people. I completed online purchase orders. I worked with electric tools and machinery. I had to have extreme patience for precision, detail, and time.
I loaded and unloaded trucks full of clean laundry coming and going from 12 different hospitals. I would Pull 500 pound carts around all day, weigh every cart in and out on the scales, fill over 100 orders of needed laundry every day, train the constant flow of new employees who came and went from our department. I had to have incredible stamina and strength as well as organization and common sense.