Todd Cypert
Lamesa,Texas
Summary
Driven professional with knowledge and experience to guide and direct retail stores across multiple locations. Successful background enhancing service quality and profitability. Dedicated to creating visually appealing and welcoming environments to generate sales and build loyal customer base. Extensive background in farming, gin management and operations, and leadership skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Area Lead Field Service Technician
R&R Scales
Midland, Texas
10.2021 - Current
- Train all of the new hires to work in field services, and get them prepared for field testing and licensing.
- Oversee all staff competencies in the field. Report directly to the service manager and the owner.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Ensured compliance with all relevant health and safety regulations within the workplace environment.
- Set specific goals for projects to measure progress and evaluate end results.
- Investigated customer complaints and resolved issues in a timely manner.
Field Service Technician
Weigh Tech
Seabrook, Texas
07.2020 - 10.2021
Lead Field Service Technician
Sitech Se
Lubbock, Texas
02.2012 - 07.2020
Lead Service Technician
Rusty's Weigh Scales and Service
Lubboc, TX
08.2012 - 01.2017
Assistant Operations Manager
Dow Chemical
Ralls, Texas
10.2009 - 08.2012
- Oversaw all seed preparation, cleaning, treating, and bagging for the commercial sale of the product. Oversaw the employees in that plant to assure safety, production, and compliance.
Cotton Gin Manager
Tokio Coop, Meadow Coop, Harmony Cotton Growers
Various, Texas
03.1990 - 02.2004
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Solicited business and grew the patronage base substantially.
Education
High School Diploma -
Ralls High School
Ralls, TX05-1982
Skills
- Operations management
- Influencing skills
- Facilities management
- Multi-unit management
- Consulting
- Sales orientation
- Interpersonal communication
- Sales management
- Staff development
- Leadership skills
- Negotiation
- Contract management
- Sales forecasts
- Customer service
- Staff supervision
- Customer relations
- Productivity improvements
- Project management
- Attention to detail
- Staff management
- Employee scheduling
- Installation and maintenance
- Calibration procedures
- Customer training
- Vehicle maintenance
Certification
- Class A CDL
- Licensed Scale Technician in Texas, New Mexico and Oklahoma
- MSHA Certified
Affiliations
- Hold a love for people. My mission in life is to know those around me and meet them at the point of their need in order to express a greater walk and love for mankind.
Timeline
Area Lead Field Service Technician
R&R Scales
10.2021 - Current
Field Service Technician
Weigh Tech
07.2020 - 10.2021
Lead Service Technician
Rusty's Weigh Scales and Service
08.2012 - 01.2017
Lead Field Service Technician
Sitech Se
02.2012 - 07.2020
Assistant Operations Manager
Dow Chemical
10.2009 - 08.2012
Cotton Gin Manager
Tokio Coop, Meadow Coop, Harmony Cotton Growers
03.1990 - 02.2004
- Class A CDL
- Licensed Scale Technician in Texas, New Mexico and Oklahoma
- MSHA Certified
High School Diploma -
Ralls High School
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