Jasper Rodgers
Ketchikan,AK
Summary
Dynamic manager with proven success at Ward Cove Market, excelling in team leadership and strategic decision-making. Achieved 100 units/month sales growth through innovative product offerings. Adept in customer service and social media marketing, fostering strong customer relationships and driving engagement. Recognized for adaptability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Manager
Ward Cove Market
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Supervising and training employees, including scheduling, performance, and conflict resolution.
- Managed social media accounts (Facebook, Instagram) to engage with customers, share specials, and promote new products.
- Organized and hosted giveaways to build relationships with loyal customers and encourage new clientele to shop at the store.
- Implemented new "products" of in-store packaged "Ready to Drink" cups to drive sales of slower moving items which resulted in significantly improved sales growth of 100 units/month.
Server Seasonal
Salmon Falls Fishing Resort
05.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences..
- Proved ability to think on ones feet to resolve issues and complaints seamlessly in a professional and courteous manner.
Bartender
Jeremiah's Pub
10.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Mixed and severed classic and modern cocktails, beer and wine to customers, ensuring excellent quality and presentation.
Server Seasonal
Alaska King Crab Restuarant
05.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Won all crab selling competitions, consistently driving sales and revenue growth for the restaurant.
- Achieved exceptional sale results, with over 200,000 in sales for the summer season, accounting for 18% of the total restaurant revenue.
- Demonstrated ability to work effectively in an extremely fast paced environment, providing excellent service and driving sales.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Certificate - Phlebotomy
Tri County Tech
Bartlesville, OK03-2023
High School Diploma -
Ketchikan High School
Ketchikan, AK05-2010
Skills
- Effective communication
- Team leadership
- Prioritization and scheduling
- Strategic decision-making
- Customer service
- Point of sales systems
- Sales and marketing
- Adaptability
Timeline
Server Seasonal
Salmon Falls Fishing Resort
05.2024 - 09.2024
Manager
Ward Cove Market
03.2024 - Current
Bartender
Jeremiah's Pub
10.2023 - 03.2024
Server Seasonal
Alaska King Crab Restuarant
05.2023 - 10.2023
Certificate - Phlebotomy
Tri County Tech
High School Diploma -
Ketchikan High School
Similar Profiles
Christie WoffordChristie Wofford
Housing Manager at Ward Cove Dock GroupHousing Manager at Ward Cove Dock Group
RICHARD BRENSINGERRICHARD BRENSINGER
Director of Retail at Ward Cove DockGroupDirector of Retail at Ward Cove DockGroup
Deanna Marie AshleyDeanna Marie Ashley
Gallery Director at The Gallery At Ward CoveGallery Director at The Gallery At Ward Cove