Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jassmany Saraguro

Astoria

Summary

Service and Hospitality

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Server/Restaurant Busser

Agenda Restaurant
04.2023 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Bellucci Pizza
02.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Server

Cheesecake Factory Inc
09.2020 - 05.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

BJ's Restaurant & Brewhouse
08.2015 - 08.2017
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

P.F. Chang's Bistro
02.2014 - 06.2015
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Master of Science - Industrial And Organizational Psychology

Southern New Hampshire University
Manchester, NH
08-2025

Bachelor of Arts - Psychology

SUNY College At Oswego
Oswego, NY
05.2019

Skills

  • Client Support
  • Cash Management
  • POS Software Proficiency
  • Customer Service Expertise
  • High-Volume Service
  • Food Sales Expertise

Timeline

Server/Restaurant Busser

Agenda Restaurant
04.2023 - 10.2023

Cashier

Bellucci Pizza
02.2023 - 05.2023

Server

Cheesecake Factory Inc
09.2020 - 05.2021

Server

BJ's Restaurant & Brewhouse
08.2015 - 08.2017

Server

P.F. Chang's Bistro
02.2014 - 06.2015

Master of Science - Industrial And Organizational Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

SUNY College At Oswego
Jassmany Saraguro