Jaswinder Kaur
Auburn,WA
Summary
Seasoned Leadership Representative with background in small business operations and management. Strengths lie in strategic planning, team building, and problem-solving skills to propel organizational growth.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Community Leadership Representative
Indian Association of Western Washington
2023.11 - Current
- Assessed and identified service delivery challenges and opportunities within local area.
- Developed and implemented successful strategies for increasing volunteer engagement within the community.
- Oversaw fundraising activities and preparation of public relations materials.
- Built partnerships with local businesses, government agencies, and schools to support our mission.
Volunteer for Langar Seva
Gurudwara Singh Sabha of Washington
2011.01 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented kitchen policies, procedures and quality standards.
- Organized food drives, collecting and distributing significant amounts of donations to local food banks and shelters.
- Delivered meals and essential supplies to elderly and vulnerable populations, ensuring their safety and comfort.
Food and Service Volunteer
Sanatan Dharam Mandir
Kent, Washington
2008.01 - Current
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Made referrals to utilize community resources for resident's needs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Helped maintain the church facilities by cleaning, repairing furniture and fixtures, painting walls, mowing lawns.
- Organized charity and fundraising events to raise money for great cause.
- Prepared workstations with ingredients and tools to increase efficiency.
- Baked breads, rolls and other pastries using traditional recipes.
- Set up banquet tables with appropriate tableware prior to events.
- Pre-cooked certain items to prepare them for final cooking stages.
Business Owner & Manager
Ravi Video & Indo-Fiji Groceries
Kent, WA
2006.01 - Current
- Oversee all business operations; including inventory management, vendor relations, and customer service
- Manage daily financial tasks such as budgeting, accounting, and payroll for a team of 5-10 employees
- Develop, implement and foster strategies for business growth and customer retention, achieving consistent year-over-year revenue increases
- Lead comprehensive marketing initiatives, encompassing promotions and community outreach, to enhance brand recognition
- Delegated work to staff, setting priorities and goals.
- Improved company's quality and productivity by streamlining systems and processes.
Business Owner & Manager
Ravi Sweets & Snacks
Kent, WA
2011.01 - 2017.01
- Successfully ran a specialized sweets and food business, managing operations, staffing, and product quality
- Improved operational efficiencies, reducing costs and enhancing product offerings
- Led a team of 8 employees, providing training and mentoring in customer service and food preparation
Front Desk Reception & Warehouse Line Operations
GT Company
2002.01 - 2003.01
- Managed customer service interactions, oversaw office administration, and facilitated seamless operations in warehouse activities
- Improved efficiency in order processing and product inventory management
- Reviewed client pick sheets and pulled appropriate products for orders.
- Tracked outgoing orders to provide shipping status to customers.
- Collaborated with internal teams to fix order discrepancies, locate missing materials and report damaged products.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Business Owner & Manager
Raja Restaurant
Kent, WA
1992.01 - 2003.01
- Directed and managed all facets of a thriving restaurant, from menu creation and customer service to financial management
- Trained and supervised staff, improving team productivity and maintaining high service standards
- Controlled inventory, reducing waste and optimizing resource use, resulting in improved profit margins
Education
Bachelor of Arts -
Ramgarhia College of Education
Punjab, IndiaSkills
- Business Operations Management
- Financial & Accounting Management
- Inventory Control
- Team Leadership & Staff Training
- Time Management & Organizational Skills
- Customer Service Excellence
- Marketing & Community Outreach
- Budgeting and Cost Control
- Dish preparation
- Food safety standards
- Sales leadership
- Cost reduction
- Client engagement optimization
- Hiring and staffing
- Proficient in Microsoft Office Programs
Certification
- 75 Hours DSHS Approved Basic Training, Hope Nursing Institute, 01/01/25
- Dementia Specialty Training, 01/01/25
- Mental Health Specialty Training, 01/01/25
- Orientation and Safety Training, 01/01/25
- Core Basic Training, 01/01/25
- Certificate in Effective Supervisory Skills, Renton Technical College, 01/01/04
Awards Recognitions
- Most Inspirational Woman of Western WA, Femina WA, 01/01/22
- Community Recognition Award, Gurudwara Singh Sabha of Washington, 01/01/15, 01/01/20, 01/01/23
Timeline
Community Leadership Representative
Indian Association of Western Washington
2023.11 - Current
Volunteer for Langar Seva
Gurudwara Singh Sabha of Washington
2011.01 - Current
Business Owner & Manager
Ravi Sweets & Snacks
2011.01 - 2017.01
Food and Service Volunteer
Sanatan Dharam Mandir
2008.01 - Current
Business Owner & Manager
Ravi Video & Indo-Fiji Groceries
2006.01 - Current
Front Desk Reception & Warehouse Line Operations
GT Company
2002.01 - 2003.01
Business Owner & Manager
Raja Restaurant
1992.01 - 2003.01
Bachelor of Arts -
Ramgarhia College of Education