JASZ DIAZ
Bronx,New York
Summary
Experienced office assistant providing vital clerical administrative support to ensure smooth daily office operations. A detailed-oriented, self-motivate, multi-tasker who can work independently as well as collectively to foster a positive team environment.
Overview
5
5
years of professional experience
Work History
Human Resources Coordinator & Administrative Assistant
The Plaza Rehabilitation & Nursing Center
Bronx, New York
04.2026 - Current
- Answer and manage the main line telephone line for the entire Plaza facility.
- Managed employee benefits processes, ensuring compliance and accuracy.
- Processed employee leave of absence requests to ensure compliance with company policies.
- Administered Family and Medical Leave Act (FMLA) processes to assist employees in taking necessary leaves.
- Oversaw Paid Family Leave (PFL) applications to provide employees with financial support during family events.
- Handled 1199 union benefits-related matters, providing support and information to employees.
Unit Clerk
Concourse Rehabilitation and Nursing Center
Bronx, New York
11.2021 - 07.2025
- Answered and transferred calls to physicians, nursing staff, and other health professionals, managing clinical reports and messages for attending physicians.
- Responsible for patient information management; updating Electronic Health Records for office visits, labs, scheduled transfers or discharge
- Executed duties as instructed by the Director of Nursing, Clinical Supervisor, and coordinating Manager.
Pre-diem 311 Call Center Representative
City Administrative Services
New York, New York
02.2023 - 04.2024
- Served as primary contact for non-emergency city services, facilitating efficient communication for residents.
- Responded to public inquiries using telephone and interactive computer systems, ensuring accurate and timely information delivery.
- Provided a single point of contact for all non-emergency city services.
- Completed clerical tasks and provided computer support in an office environment.
Education
High School Diploma -
New Explores High School
Bronx New York 06-2016
Skills
- Benefits administration
- HR policies compliance
- Recruiting
- Microsoft Office and DocuSign
- New employee orientation
- HR policy compliance
- Leave of absence management
- Document management
- Document management
- Microsoft Office
- Payroll processing
- Maintains confidentiality
Timeline
Human Resources Coordinator & Administrative Assistant
The Plaza Rehabilitation & Nursing Center
04.2026 - Current
Pre-diem 311 Call Center Representative
City Administrative Services
02.2023 - 04.2024
Unit Clerk
Concourse Rehabilitation and Nursing Center
11.2021 - 07.2025
High School Diploma -
New Explores High School