Jaszitie McDaniel
Keller,TX
Summary
Results-driven and client-focused financial professional with a strong background in
investment strategies, portfolio management, and financial planning. Skilled at building
lasting client relationships, analyzing market trends, and providing personalized solutions
to meet diverse financial goals. Adept at balancing regulatory compliance with strategic
guidance to maximize client satisfaction and retention. Committed to delivering data-
driven insights and proactive advice to help clients achieve long-term financial success.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Willis Towers Watson
Richardson, TX
07.2025 - Current
- Responded to customer inquiries via phone, email, and chat, ensuring timely resolution of issues.
- Assisted customers in navigating insurance products and services, enhancing user experience.
- Collaborated with team members to streamline processes, improving response times and service quality.
- Maintained accurate records of customer interactions in CRM system, ensuring data integrity and accessibility.
Human Resources Assistant(Seasonal Flex)
Amazon
Roanoke, TX
09.2024 - 12.2024
- Streamlined recruitment processes, enhancing candidate experience and reducing time-to-fill for open positions.
- Coordinated onboarding programs, ensuring compliance with company policies and fostering employee engagement from day one.
- Managed employee records using HRIS systems, maintaining accuracy and confidentiality of sensitive information.
- Assisted in developing training materials, supporting continuous learning initiatives across various departments.
Human Resources Assistant(Seasonal Flex)
Amazon
Roanoke, TX
01.2024 - 03.2024
- Assisted in recruitment processes, coordinating candidate interviews and managing scheduling logistics.
- Processed employee onboarding paperwork, ensuring compliance with company policies and procedures.
- Maintained employee records using HRIS software, updating information for accuracy and accessibility.
- Supported benefits administration by answering employee inquiries and facilitating enrollment processes.
Driver(Seasonal)
UPS
Fort Worth, TX
10.2023 - 01.2024
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Managed package routing using UPS technology, ensuring timely deliveries across designated areas.
- Conducted pre-trip vehicle inspections, identifying maintenance needs to enhance safety and reliability.
- Communicated effectively with dispatchers, providing updates on delivery status and addressing challenges promptly.
Hardware Technician
Peloton
Remote
09.2021 - 08.2022
- Diagnosed hardware issues in fitness equipment, ensuring timely repairs and minimal downtime.
- Collaborated with team members to troubleshoot technical problems efficiently.
- Maintained inventory of tools and replacement parts for streamlined operations.
Cashier
Cheesecake Factory Restaurant
Southlake, TX
08.2014 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
Apparel Associate
Wal-Mart Supercenter
Roanoke, TX
08.2009 - 02.2014
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to optimize store layout and increase product visibility.
- Monitored inventory levels and restocked items to ensure availability for customers.
- Operated cash registers efficiently, processing transactions accurately and swiftly.
Education
Associate of Arts - Broadcast Journalism
University of North Texas
Denton, TX05.2012
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Payment processing
- Client relations
Timeline
Customer Service Representative
Willis Towers Watson
07.2025 - Current
Human Resources Assistant(Seasonal Flex)
Amazon
09.2024 - 12.2024
Human Resources Assistant(Seasonal Flex)
Amazon
01.2024 - 03.2024
Driver(Seasonal)
UPS
10.2023 - 01.2024
Hardware Technician
Peloton
09.2021 - 08.2022
Cashier
Cheesecake Factory Restaurant
08.2014 - 08.2019
Apparel Associate
Wal-Mart Supercenter
08.2009 - 02.2014
Associate of Arts - Broadcast Journalism
University of North Texas