Jaszmine Paige
Martinsburg,WV
Overview
12
12
years of professional experience
Work History
customer service representative
federal emergency management agency
07.2020 - Current
- Serving as the primary point of contact for persons inquiring about disaster assistance by telephone
- Conducting telephone interviews with disaster survivors who have been affected by a Presidential declared disaster
- Assisting applicants by telephone and in person, determining applicant needs, and providing instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate
- Providing information and explanations of Housing Assistance, Other Needs Assistance Grants, and other programs to applicants
- Conducting verification activities to determine eligibility of applicants for disaster assistance through direct contact with applicants, in order to gather and disseminate information
- Processing applicant cases, re-certifications, audits, and recoups and lodging reimbursement from disaster assistance applicants.
Material Handler
U.s. army coprs of engineers
08.2017 - 06.2018
- Spot arriving carrier equipment at the loading docks and make preparations for prompt unloading
- Break down shipments by the intended consignees, staging material into delivery bays
- Complete a material inspection and receiving report to inform the vendor of contract completion, and to support payment for the material received
- Pull orders from inventory to complete orders Maintaining inventory Labeling items, documenting materials, and tracking shipments Maintaining material handling equipment Identifying defective goods
- Perform Cleaning and Maintenance Tasks.
Material handler
u.s. patent and trademark office
04.2015 - 08.2017
- Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory
- Locates materials and supplies by pulling and verifying materials and supplies listed on production orders
- Documents materials and supplies disposition by recording units delivered and location of units
- Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product
- Maintains material-handling equipment by completing pre-use inspections; making operator repairs
- Perform Cleaning and Maintenance Tasks.
Unarmed security officer
Allied Barton security inc.
02.2012 - 04.2015
- Access control, checking i.d.’s, verifying visitors LOGS, issuing temporary badges
- Monitoring security systems, cctv
- Reporting incidents
- Customer service
- Fire safety
- Enforcing policy.
Education
High school diploma -
Milford Mill Academy
05.2003
Skills
- Type 55 wpm
- Proficient in Windows Microsoft Office including PowerPoint and Excel
- Excellent communication and organizational skills
- Work well independently as well as with a team
- Motivated self-starter
- Great time management
Awards
- Achievement Medal for Civilian Service for stellar performance while serving as Requisition Manager in support of Power Restoration after Hurricane Maria.
- National Defense Medal
- Good Conduct Medal
Timeline
customer service representative
federal emergency management agency
07.2020 - Current
Material Handler
U.s. army coprs of engineers
08.2017 - 06.2018
Material handler
u.s. patent and trademark office
04.2015 - 08.2017
Unarmed security officer
Allied Barton security inc.
02.2012 - 04.2015
High school diploma -
Milford Mill Academy