Jataria Johnson
6625 Grand Avenue,IN
Summary
Professional with strong background in behavior analysis and intervention strategies. Demonstrates expertise in implementing evidence-based interventions, data collection, and progress monitoring to support positive behavioral outcomes. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication, problem-solving, and maintaining patient-centered approach.
Overview
7
7
years of professional experience
Work History
Behavior Technician
Campagna Academy
Schererville, IN
01.2023 - 12.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Associate
Amazon
Markham, IL
08.2022 - 07.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Sales Associate
Cricket
Chicago, IL
01.2020 - 05.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Team Member
Walmart
Chicago, IL
01.2018 - 04.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CA06.2021
Skills
- Active listening
- Social skills development
- Behavior treatment plans
- Client relationship development
- Report writing
- Crisis management and prevention
- Problem-solving
- Time management
- Multitasking and organization
- Empathy and patience
- Team leadership
- Flexibility and adaptability
- Goal setting
- Conflict resolution
- Communication
- Safety and crisis management
- Goal attainment
- Client engagement
- Group instruction
- Critical thinking
- Decision-making
- HIPAA requirements
Timeline
Behavior Technician
Campagna Academy
01.2023 - 12.2024
Associate
Amazon
08.2022 - 07.2023
Sales Associate
Cricket
01.2020 - 05.2021
Team Member
Walmart
01.2018 - 04.2019
High School Diploma -
Antelope Valley High School