Jatarie White
Charlotte,US
Summary
Organized and motivated professional eager to apply time management and organizational skills in various environments. A flexible hard worker ready to learn and contribute to team success. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CERTIFIED NURSING ASSISTANT
Senior Living
Charlotte
06.2025 - Current
- Provided compassionate care to residents, fostering a warm environment that enhanced overall well-being and satisfaction.
- Coordinated with healthcare teams to implement individualized care plans, ensuring timely interventions and positive health outcomes.
- Monitored vital signs and reported changes, contributing to prompt medical responses and maintaining resident safety.
CUSTOMER SERVICE REPRESENTATIVE
American Airlines
Charlotte, NC
05.2023 - 04.2025
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs.
CEO
Beauty is Her
Charlotte
10.2020 - Current
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
- Cultivated successful business culture focused on performance optimization and goal attainment.
- Fostered a culture of teamwork by mentoring junior team members, leading to improved skill sets and stronger project
PROFESSIONAL BASKETBALL PLAYER
Bursa Büyükşehir Belediyespor Kulübü
Turkey
07.2019 - 06.2020
- Managed time well while balancing travel for games, practices, and classes.
- Fostered strong relationships with teammates and coaches, enhancing team cohesion and improving overall performance on and off the court.
Education
BACHELOR OF SCIENCE - Applied Learning & Development
University of Texas At Austin
Austin, TX01.2019
Skills
- Business development
- Program leadership
- Strategic planning
- Performance improvements
- Problem resolution
- Safety Awareness
- Equipment management
- Building relationships
- Appointment Scheduling
- Information Security
- Complaint Resolution
- Customer Service
Certification
- CERTIFIED NURSING ASSISTANT (#603489) N.C. Nurses Aide Registry
- CPR- BASIC LIFE SUPPORT American Heart Association
ACKNOWLEDGEMENTS AND AWARDS
NCAA Career in Sports Forum, McDonald’s All-American, Two-time Charlotte Observer Player of the Year, Two-time North Carolina Miss Basketball
COMMUNITY SERVICE
Operation School Bell, Ronald McDonald House, Love, Inc., Reinciling the World Ministries
Timeline
CERTIFIED NURSING ASSISTANT
Senior Living
06.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
American Airlines
05.2023 - 04.2025
CEO
Beauty is Her
10.2020 - Current
PROFESSIONAL BASKETBALL PLAYER
Bursa Büyükşehir Belediyespor Kulübü
07.2019 - 06.2020
BACHELOR OF SCIENCE - Applied Learning & Development
University of Texas At Austin