Jataureis Servance
Summary
Dynamic and results-driven professional with a strong background in retail sales at Walmart. Proven expertise in electronics troubleshooting and client communication, enhancing team productivity and customer satisfaction. Recognized for problem-solving abilities and adaptability, contributing to successful promotional events and a positive store reputation.
Known for strong problem-solving skills, technical acumen, and reliability in team settings. Focused on collaboration, adaptability, and delivering consistent results. Skilled in troubleshooting, system maintenance, and customer service, ensuring seamless operations and high satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Lowes
02.2025 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Electronics Team Member
Walmart
12.2023 - Current
- Collaborated with other departments for successful promotional events, increasing overall store sales.
- Stayed up-to-date on industry trends through continuous learning opportunities such as workshops or online resources.
- Contributed to positive store reputation by addressing customer concerns promptly and professionally.
- Participated in regular team meetings, sharing insights and offering suggestions for improvements within the electronics department.
- Increased team productivity by assisting coworkers in troubleshooting technical issues and sharing product knowledge.
Cashier
Winn Dixie
05.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Grocery Stocker
Winn Dixie
03.2022 - 06.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Automotive Fundamentals
Santa Fe College
Gainesville, FLBusiness
Livingstone College
Salisbury, NC05-2028
High School Diploma -
Eastside High School
Gainesville, FL06-2024
Skills
- Client communication
- Electronics troubleshooting
- Security Awareness Training
- Skilled in Mechanical Assembly
- Retail sales
- Team Leadership Expertise
- Problem Solving
- Active Listening
- Adaptability
- Critical Thinking
- Interpersonal
Certification
- Automotive Service Excellence Certification (ASE)
- CPR/AED Certification
Timeline
Fulfillment Associate
Lowes
02.2025 - Current
Electronics Team Member
Walmart
12.2023 - Current
Cashier
Winn Dixie
05.2022 - 06.2023
Grocery Stocker
Winn Dixie
03.2022 - 06.2023
Automotive Fundamentals
Santa Fe College
Business
Livingstone College
High School Diploma -
Eastside High School
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