JaTeirra Scott

• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Managed inventory levels to ensure product availability for customers at all times.
• Implemented process improvements that streamlined checkout procedures, reducing wait times for customers.
• Maintained the organization of the stockroom.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

• I was one of two that cleaned the Elkridge Library and 50+ Senior Center after hours as well as a COVID vaccination center at Columbia mall during the pandemic and the Waxter’s juvenile detention center until they decide to close the facility down.

Our job duties included:

• Cleaning government contract buildings such as public libraries, detention centers etc.
• In charge of making sure that everything is in great clean condition so that they may go about their normal day to day activities.
• Cleaning and disinfecting countertops, sinks, floors, toilets, mirrors, chairs, bathrooms, kitchenettes, break rooms etc.
• Replenishing supplies for bathroom, break room and kitchen. Toilet paper, paper towels, soap, hand sanitizer etc.
• Sweep, vacuum, mop and hand scrub floors.
• Change and replace sanitary napkin disposal bags.
• Dump and change trash/recycling.

• Scanning and Confirming package labels, lifting and loading and sometimes unloading packages into trucks and onto pallets to ensure packages are going to right place in an efficient and fast time.

• I kept the bar clean, and I bussed tables whenever needed.

• Greet customers with friendly service and helpful attitude
• Inspect vehicle in question to determine the amount of damage and necessary repairs
• Provide customer with a written plan for repair as well as an estimate charge
• Perform auto body repairs such as welding parts fixing dents repairing scratches replacing parts etc.