Jatoria Lewis
Angier,NC
Summary
Proficient Healthcare Professional dedicated to enhancing patient care. I will use my skills and credentials to further my passion in the healthcare sector. Reliable medical assistant with excellent reception and clerical work abilities. Capable of managing hectic office operations with a constant influx of patients and assignments. Thorough in completing tasks, well-organized and always willing to assist colleagues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Carolina Breasts Care Specialists
09.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Entered details into computer systems and managed database of information.
- Responded to patient concerns or questions with compassionate and knowledgeable service.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled MRI and main office appointments for new and established patients.
- Whole breasts ultrasound (AWBUS) and other medical assistant duties.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts, reports for office and patient needs. Returned voicemails.
Caregiver
Finch Home Health Care
08.2014 - Current
- Care for physically, mentally, emotionally ill or injured people who wish to receive care in the comforts of their own home.
- Routine monitoring tasks, such as taking blood samples for tests or temperature, blood pressure and pulse readings.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Medical Assistant
Arbor ObGyn
08.2022 - 02.2023
- Assist and prepare patients for their health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment.
- Verify patient information review and record medical history
- Completed proper charting of procedures and other examinations for the patient.
- Monitor and chart vital signs.
- Give patients injections or medications as directed by physicians and as permitted by state law.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented medications into electronic medical records (EMR) for any changes and to avoid duplications.
Medication Technician
AdhereRx (Hybrid)
12.2019 - 08.2022
- Make outbound calls to patients, healthcare professionals, and pharmacies to enroll, onboard, and obtain prescriptions for new patients.
- Demonstrate ability to actively listen, understand patient questions and provide accurate answers or solutions.
- More complex questions, inquiries, or information requests outside of the scope of knowledge are transferred to health care plan, clinician, or pharmacy for resolution.
- Interact with healthcare professionals of all levels involving patient medications and prior authorizations.
- Practices discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company.
- Uses software applications to document patient call interactions.
- Reordered medication to maintain adequate supply within the delivery pharmacy.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Pharmacy Technician
CVS Pharmacy
03.2015 - 12.2019
- My duties include great customer service, stocking medicine, helping prepare and give out prescription medication, and data entering medications.
- Contacted providers and customers about their medication. Answered incoming phone calls, addressed questions from customers and healthcare providers.
- Processing payments, prior authorizations and answering questions about medications or other products, policies and services while generally working under the direct supervision of a licensed pharmacist.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Applied Science - Nursing
Pitt Community College
Winterville, NC02.2023
High School Diploma -
James B. Hunt High School
Wilson, NC06.2014
Skills
- EMR Systems - Athena, Epic, eClinicalWorks
- Effective Communication
- Time Management
- Problem Solving
- Proficient in MS Word, Excel, Spreadsheet, Powerpoint, Computer Skills
- Medical Terminology
- Data Entry
- Leadership, Team Work
- Insurance Claims Processing
- Administrative Assistant
- Detailed Oriented
- Multitasking Abilities
Certification
- Early Childhood Education - 2015
- Certified Pharmacy Technician - 2016
- BLS Certification - 2023
Timeline
Medical Assistant/Receptionist
Carolina Breasts Care Specialists
09.2023 - Current
Medical Assistant
Arbor ObGyn
08.2022 - 02.2023
Medication Technician
AdhereRx (Hybrid)
12.2019 - 08.2022
Pharmacy Technician
CVS Pharmacy
03.2015 - 12.2019
Caregiver
Finch Home Health Care
08.2014 - Current
Associate of Applied Science - Nursing
Pitt Community College
High School Diploma -
James B. Hunt High School
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