JaTyra Hawkins
Walmart
Oakland,TN
2027
years of professional experience
Adaptable leader with experience in retail, food service, and office support. Skilled in training new hires, coordinating tasks, and maintaining service standards. Focused on improving team performance, customer satisfaction, and efficient daily operations.
Work History
Office Assistant
- Managed incoming calls, emails, and visitor inquiries with professionalism and accuracy.
- Scheduled appointments, meetings, and calendar updates to support daily operations.
- Organized filing systems, records, and office documents for quick retrieval.
- Prepared correspondence, reports, and routine paperwork with consistent attention to detail.
Team Leader
1 Year 5 Months- Supervised sales floor operations, ensuring associates followed Walmart service and merchandising standards.
- Coached team members on register procedures, customer service, and daily task execution.
- Resolved customer concerns quickly, supporting positive shopping experiences and issue resolution.
- Monitored inventory levels and coordinated replenishment to maintain stocked, organized departments.
- Trained new associates on safety practices, store policies, and operational routines.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Shift Lead
- Supervised front of house and kitchen workflows to maintain smooth shift operations.
- Trained new team members on POS procedures, food prep, and service standards.
- Monitored order accuracy and ticket timing to support consistent customer satisfaction.
- Managed cash handling, register closings, and drawer reconciliation with attention to accuracy.
- Communicated with managers and staff to address concerns, maintain accountability, and complete closing tasks.
- Trained new employees and delegated daily tasks and responsibilities.
Education
BBA - Business Administration And Management
Skills
Administrative support
Office administration
Data entry
Database management
Excel spreadsheets
ADP
Homebase
Office support
Time management
Verbal communication
Organizing and categorizing
Workforce management
Positive attitude
Timeline
Team Leader
Walmart
01.2025 - 06.2026Read More
Shift Lead
All Star Hot Wings
05.2021 Read More
Office Assistant
Battle Bonding Company
Read More
Georgia State University
BBA from Business Administration And Management
Read More