Java McGuire

- Maintained quality control standards, seeking new ways to improve customer service.

- Experienced with Outlook

-Maintain call times and call waits to meet monthly goals.

-Provided customer service support in a timely and professional manner.

- Created an safe environment for patients

- Communicated regularly with nurses and psychiatric doctors regarding their patients progress.

- Kept detailed notes about each baker act's behavior, needs and routines.

- Provided exceptional customer service to ensure customer satisfaction.

- Assisted customer with product selection, ordering, billing, returns, exchange and technical support.

- Provided accurate information about product and services to customers.

- Collaborated with healthcare professionals to optimize patient treatment plans and achieve positive outcomes.

- Improved patient care by accurately preparing and dispensing medications in a timely manner.

- Provided exceptional customer service while assisting patients at the pharmacy counter or over the phone regarding medication inquiries or concerns.

- Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.