Hi, I’m
NESEY RIVERS
Fairburn,Georgia
Summary
Results & detail‐oriented professional with over 15 years of experience within the Hospitality Industry in Operations,Food & Beverage and Sales Departments. Proven performance in management, leadership, and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Experience in various brands within the airport, downtown, and midtown markets. Ready to make an immediate contribution to this organization.
Overview
5
years of professional experience
1
Certification
Work History
Ambridge HospitalityAtlanta, GA
AREA SALES COORDINATOR
12.2022 - Current
Job overview
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Responded to internal and external customer needs with focus on quick resolutions and strong sales enablement.
- Implemented systems and procedures to increase sales.
AIMBRIDGE HOSPITALITY
SALES & CATERING COORDINATOR
03.2022 - 12.2022
Job overview
- Drove sales through customer relationship building and suggestive selling techniques
- Liaised between guests and management, maintaining documentation of interactions and follow‑up concerns
- Built and established strong relationships with customers, enabling long‐‑term partnerships
- Consistently met Quarterly Budget Goals for Rooms & Overall Hotel
LOGOS HOTEL MANAGEMENT
GENERAL MANAGER
06.2021 - 03.2022
Job overview
- Implemented and maintained open‑door communication system, reaching employees across department lines
- Managed profit goals against budget and kept controllable costs within budget
- Provided clear direction and set priorities for accomplishing desired actions and results
- Used customer feedback for improving operations and building brand loyalty.
MARRIOTT INTERNATIONAL
EVENTS SPECIALIST
03.2018 - 03.2020
Job overview
- Oversaw event day tasks and responded to last‑minute changes and/or challenges
- Reviewed event bills for accuracy and approved payment
- Developed calendar, tracking tasks to achieve event objectives
- Established a close working relationship with the Sales & Revenue Teams to assist in optimizing performance goals.
Education
Georgia State UniversityAtlanta, GA
Some College (No Degree) from Communications
Skills
- Building Effective Relationships
- Sales Contract Management
- Event Planning and Assistance
- Banquet Event Orders (BEOs)
- Sales Tracking
- Leadership
- Communication & Organization
- Customer Inquiries
- Catering Support
- Establish Pricing
- Hospitality Management
- Price Optimization
Certification
Marriott Ready, Set, Sell! Certification
Marriott Full Service PMS
F.O.S.S.E
Galaxy/LightSpeed
Hilton ONQ -PM
Delphi
GRO
Additional Information
- Marriott Spirit to Serve Award
- Employee of the Month
- Associate of the Quarter
Timeline
AREA SALES COORDINATOR
Ambridge Hospitality
12.2022 - Current
SALES & CATERING COORDINATOR
AIMBRIDGE HOSPITALITY
03.2022 - 12.2022
GENERAL MANAGER
LOGOS HOTEL MANAGEMENT
06.2021 - 03.2022
EVENTS SPECIALIST
MARRIOTT INTERNATIONAL
03.2018 - 03.2020
Georgia State University
Some College (No Degree) from Communications