Summary
Overview
Work History
Education
Skills
Certification
Certification
Timeline
Generic

Javanique Leveridge

Coram,NY

Summary

I am innovative, hardworking and possess good communication, leadership, organizational and organizational skills. It is my intention to work with an organization that will allow me to improve these skills, while meeting my personal and professional goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

DDI
Smithtown, New York
08.2023 - Current
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Consulted with client care team to continually update care plans.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Contacted medical providers on behalf of clients to follow up on appointments.

DIRECT SUPPORT PROFESSIONAL

United Cerebal Pasly
02.2023 - 08.2023
  • Provide home care groom.
  • Assist individual with daily activities, cook etc.

CUSTOMER SERVICE AGENT

ITel BPO
Kingston, Jamaica
06.2022 - 08.2022
  • Assisted customers with queries regarding their purchases from various groups we represented via telephone and online platforms.
  • Assisted customers with queries regarding their telephone and internet plans via online platforms.

CUSTOMER SERVICE REPRESENTATIVE

Hinduja Global Solutions
Kingston, Jamaica
09.2021 - 05.2022
  • Assisted customers from with complaints and questions regarding products and services purchased or engaged.
  • Took customers' orders and processed returns via online platforms.

Education

High School Diploma -

Mona High School
Jamaica
06.2020

Skills

  • Computer Literal
  • Writing Skills
  • Microsoft Office Suite
  • Time Management
  • Good Communication Skills
  • Problem Solving

Certification

  • Direct Support Professional, United Cerebral Pasly, USA, 02/23 - Present
  • First Aid & CPR AMAP

Certification

  • Phlebotomy
  • EKG

Timeline

Direct Support Professional

DDI
08.2023 - Current

DIRECT SUPPORT PROFESSIONAL

United Cerebal Pasly
02.2023 - 08.2023

CUSTOMER SERVICE AGENT

ITel BPO
06.2022 - 08.2022

CUSTOMER SERVICE REPRESENTATIVE

Hinduja Global Solutions
09.2021 - 05.2022

High School Diploma -

Mona High School
Javanique Leveridge